What are the responsibilities and job description for the Patient Services Rep position at Utica Park Clinic Bixby?
Overview
Join our team as a days shift, full-time, Patient Services Representative in Bixby, OK.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
Responsibilities
- This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
- Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
- Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
- Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
- Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
- The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Qualifications
Job Requirements:
- High School Diploma or GED
- Excellent written/verbal/telephone communication skills
- Basic computer knowledge
- Basic understanding of insurance, referrals and medical record
Preferred Job Requirements:
- Previous customer service experience
- Previous medical office experience
