Administrative Coordinator for Willed Bodies Program

Position Summary

UTHealth Houston is looking for a special administrative coordinator to work with one of our most unique programs. This role provides support with the daily operations of the Willed Body Program and includes the respectful handling, tracking, data management, and physical management of cremated remains, along with other related administrative duties. Communicates sensitively and professionally with families when discussing the status of their loved ones' remains.

You will be working with someone who knows the program inside and out and will need to work on case management responsibilities. You will call for donor forms, arrange getting cremated remains to a family, pack mailings containing these, and collect money for services. You must be very organized and have attention to detail, as these matters can be sensitive for a family.

This position will be officing out of our Jesse H. Jones library behind our Medical School Building. It is on both the Metro Bus and Rail routes. This job requires someone to be on-site most of the time. You will qualify for all UTHealth Houston benefits and have a salary. It is classified as non-exempt.

What we do here changes the world. UTHealth Houston is Texas’s resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equate to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!
  
  

We take care of our employees! As a world-renowned institution, our employees’ well-being is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts, including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!
  
  

Key Accountabilities:

• Interacts with families and potential donors in person, via email and by telephone. May also interact with medical and/or funeral service professionals.
• Manages and maintains accurate on-site location and inventory of cremated remains while always handling cremains with dignity.
• Maintains confidential and sensitive donor records with a high level of accuracy and strong attention to detail.
• Performs physical tasks including lifting boxes, pushing rolling carts, bending, climbing step ladders, and reaching overhead.
  
  

Preferred Qualifications

• Working knowledge of standard office software, including Microsoft Word, Excel, and Outlook.
• Bachelor’s Degree in business administration, or a related field. An equivalent level of education and/or experience may substitute for the education requirement.
• Proven ability to work with sensitivity, discretion, and professionalism in emotionally challenging environments.
• High level of accuracy and strong attention to detail.
• Strong professional and communication skills. Must possess high emotional intelligence and the ability to communicate with empathy and clarity.
  
  

Minimum Education:

A Bachelor's Degree in a business-related field, or you may substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience:

Minimum of three (3) years work-related experience in community services or case management.

Physical Requirements:

Exerts up to 25 pounds of force on a regular basis. Frequent bending, climbing, reaching, overhead, and handling of cremated remains. Physical flexibility to safely perform required duties.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code

• 51.215 and Texas Government Code
• 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code
• 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R.
• 791.4.
  
  

Veteran Information:

Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to:001810, 2615, 0101, 018, 68G, 70A, 70B, 70E, 3F561.

For a complete list please visit www.uthealth-veterans.jobs.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.