What are the responsibilities and job description for the 17-403 Hotel Housekeeper position at Ute Mountain Casino Hotel?
Summary/Objective
The Hotel Housekeeper is responsible for the daily cleaning and preparation of guest rooms, ensuring a clean, safe, and welcoming environment for all visitors. This entry-level role is critical to guest satisfaction and supports the overall quality standards of the hotel. Success in this role means delivering consistent, detail-oriented service while working efficiently and professionally as part of the housekeeping team.
Key Accountabilities
Clean and prepare guest rooms according to established standards.
Make and change bed linens, vacuum carpets, dust furniture, mop floors, and clean bathrooms
Restock amenities and supplies and ensure all surfaces are sanitized
Perform any other activities on tasks lists or as assigned by leadership
Document room status and report completion.
Log completed rooms and update supervisors on room status
Notify supervisors when additional maintenance or follow-up is needed
Use cleaning chemicals and equipment safely and effectively.
Follow proper handling instructions for chemicals and cleaning tools
Report damaged or malfunctioning equipment to a supervisor
Support general housekeeping duties and team cooperation.
Assist with laundry tasks, deep cleaning, and public area upkeep as directed
Offer help to coworkers once individual assignments are completed
Maintain safety and guest service standards.
Follow all company policies related to safety, sanitation, and guest privacy
Greet guests courteously and professionally when encountered during shifts
General
- Must be at least 18 years of age and able to obtain and maintain a Ute Mountain Ute Gaming Commission Non-Support License (background checks may be required).
- Must demonstrate professionalism, reliability, and attention to detail
- Ability to work flexible hours including nights, weekends, and holidays
Education
- High school diploma or GED required
Experience
- Previous experience in housekeeping is not required, this is an entry level position
- Experience in a hotel or hospitality environment preferred but not required