What are the responsibilities and job description for the Office Specialist II - Return Utah position at utdgohcm?
Office Specialist II - Return Utah (Part-time)
About the Role
The Utah Department of Transportation (UDOT) is seeking a dependable, detail-oriented Office Specialist II to serve as the welcoming face and administrative backbone of our Region Three office in Orem. This position is based at our front desk, providing essential customer service and administrative support to our staff, leadership, and the public.
This role is a perfect fit if you thrive in an organized environment, love helping people, and want to keep daily operations running smoothly. We proudly welcome individuals looking to re-enter the workforce or return from a career break—we offer a supportive environment to help you succeed!
Position Information
- Salary: $15.87 - $29.79 Hourly Wage
- Location: UDOT Region Three, 658 N 1500 W, Orem, UT 84057
- Working Schedule: Part-time, in office, 20–25 hours/week, Monday–Friday. This is a shared front desk role; the final schedule will be coordinated and may alternate days with another Office Specialist.
- Schedule Code: B – Career Service (12-month probationary period).
- Background Check Required: You must successfully pass a criminal history check.
- Reporting Structure: Reports directly to the Region Three Senior Communications Manager, with a secondary reporting line to the Region Three Director.
- Recruiter: April Nicholls | anicholls@utah.gov | 801-965-4042
- Application Deadline: July 15, 2026
Return Utah – Career Reentry Program
The Return Utah program helps Utahns re-enter the workforce after a career break. In addition to a state position and on-the-job training, participants receive 16 weeks of transitional support—including office technology refreshers, coaching, mentorship, networking, and career development—to help you get back into the workforce with confidence.
To be eligible for Return Utah, candidates must:
- Have prior professional/life experience and/or qualifying skills suitable for the job’s functional area of interest and,
- A career break of one year or more at the time of application or,
- Confirm military affiliation (as a service member, veteran, spouse or partner) or,
- Be underemployed at the time of application.
This a long-term position meaning employment will extend past the completion of the Return Utah program, provided for 16 weeks. Career Service requirements including the state of Utah’s standard probationary period apply.
Key Responsibilities
- Provide front desk coverage and administrative support; screen and route access to regional leadership.
- Greet visitors and respond to incoming calls and emails, ensuring a positive customer experience.
- Schedule and coordinate meetings, appointments, facilities, meals, and equipment; follow up as needed.
- Receive, research, and respond to inquiries or complaints; explain policies and procedures and help facilitate resolution.
- Maintain files and records; create or update recordkeeping systems as needed.
- Draft and edit written responses to public inquiries and other correspondence.
- Assist with public outreach efforts, including flyers and coordination activities.
- Edit written materials for accuracy, format, and clarity.
- Assist with developing and framing social media messages.
- Coordinate with and serve as a liaison to internal teams, partner agencies, consultants, and other organizations.
Minimum Qualifications
- Experience providing office or clerical support in a professional environment.
- Proficiency with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides) or similar tools.
- Customer service experience.
- Experience editing documents as part of their role.
- Experience or familiarity with the transportation industry.
- Experience in public relations or communications.
- Strong written and verbal communication skills.
- Demonstrated commitment to excellent customer service.
- Ability to work professionally with others, using tact and sensitivity.
- Proactive, detail-oriented, able to manage multiple priorities.
- Sound judgment, initiative, and resourcefulness.
Why You Should Join Our Team
A Mission That Matters: At UDOT, our mission is to “Enhance quality of life through transportation." We help the traveling public get where they want, when they want, as safely as possible. By joining our team, you contribute to the framework of Good Health, Connected Communities, Better Mobility, and a Strong Economy for all of Utah.
Our Culture and Values: We aren't just a state agency; we are a team built on an internal culture of Trust, Teamwork, and Flexibility. We live by the values of Respect, Integrity, and Caring. If these values resonate with you, you will find a home here!
Benefits at a Glance
- Exceptional Health Coverage: We offer some of the most competitive medical premiums in the industry, including comprehensive family plans with very low out-of-pocket costs and HSA options.
- Retirement Choice: Flexibility between a 10% employer-paid 401(k) (no match required) or a Pension/401(k) Hybrid plan.
- Generous Paid Time Off: 12 paid holidays per year plus up to 8 hours of combined leave (4 annual and 4 sick) accrued each pay period (pro-rated with part time hours).
- Dental & Vision: Multiple high-quality plan options to fit your needs.
- Click here to view a summary of our benefits.
The Agency
For more information on the Utah Department of Transportation, click here.
EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
Salary : $16 - $30