International Student Advising Lead

Job Posting Title: International Student Advising Lead ---- Hiring Department: Global Engagement ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 52,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world. Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. Purpose Serve as a critical component of our immigration advising operations, providing expert guidance on complex federal regulations to international students and the University community through holistic, individualized advising and consultation. This position reports to the assistant director for student advising services. Responsibilities Advising Coordination and Leadership Lead and coordinate advising services as a DHS Designated School Official (DSO) and Alternate Responsible Officer (ARO), managing immigration advising consistency across the advising team; services include but are not limited to providing pre-arrival and arrival immigration information to prospective and admitted students; advising and processing of work authorizations, immigration document extensions, maintenance of status, visa applications and international travel Supervise, mentor, and develop international student advisors, fostering team expertise in immigration regulations and compliance best practices Supervise, mentor, and develop the senior program coordinator for sponsored and exchange programs, supporting the sponsored and exchange student experience Ensure data integrity across multiple student information systems while maintaining strict adherence to University and federal regulations, including alert management and cross-system synchronization Collaborate directly with federal agencies on immigration benefits and serve as institutional liaison for complex regulatory matters Partner strategically with ISSS leadership to interpret and implement evolving immigration regulations and University policies Expert Student Advising Navigate complex cases involving intricate U.S. Department of Homeland Security and State Department regulations, providing authoritative guidance on status maintenance Empower student success through comprehensive counseling on university life, community integration, and the American educational experience Process critical documentation, including immigration applications and status-related paperwork with precision and efficiency Serve as go-to resource for challenging regulatory questions that require senior-level expertise Strategic Communication and Outreach Build bridges with academic departments, proactively sharing expertise and resources to enhance support for international students across colleges and schools Design and deliver impactful training workshops and informational sessions for both students and University stakeholders Craft compelling content for websites, presentations, and publications that clearly communicate complex information while maintaining Texas Global branding standards Advocate effectively for international student needs across the University community Team and Institutional Support Champion ISSS and Texas Global priorities through active participation in strategic initiatives and community-building events Serve as backup to the Assistant Director during absences, ensuring continuity of critical operations Drive innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery Foster a sense of belonging by supporting and staffing programs that connect international students and scholars with each other and the greater University community Required Qualifications Bachelor's degree and five years of professional experience handling student immigration casework. Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment. Strong skills in professional and intercultural communication and public speaking. Proven capability to multi-task and keep projects well-organized and on deadline. Strong computer and technological proficiency. Commitment to high quality and efficient customer service. Equivalent combination or substitution of relevant education and experience may be substituted as appropriate. Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position. Preferred Qualifications Master’s degree in international education, higher education administration, or other related field. Experience supervising professional staff members. Significant experience working with Sunapsis database. Salary Range $62,000 Working Conditions Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000 students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world. Looking for a student job? Please see our Student Employment site. Comments and Inquiries: Email comments to hrsc@austin.utexas.edu. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at (512) 471-4772, or toll-free at (800) 687-4178. UT Austin is a Tobacco-free Campus