Medical Receptionist

Overview

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical administrative support, EMR (Electronic Medical Records) systems, and health information management will be essential to maintaining efficient clinic operations. This position offers an exciting opportunity to contribute to quality patient care through exceptional front desk management, appointment scheduling, and accurate documentation review.

Responsibilities

• Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency
• Schedule appointments using medical office management software such as Epic, Meditech, or Athenahealth, ensuring optimal clinic flow
• Verify patient insurance coverage, process medical billing, and perform collections in accordance with HIPAA regulations
• Manage electronic health records (EHR systems) including documentation review, filing, and updating patient information securely
• Handle phone communication with patients, providers, and insurance companies while demonstrating excellent phone etiquette
• Assist with medical coding tasks such as CPT coding, ICD-9/10 coding, and Medicare billing to ensure accurate reimbursement
• Maintain confidentiality of all medical records and adhere to clinical confidentiality policies at all times
• Support clinical staff by managing care plans documentation and coordinating patient intake procedures
• Perform clerical duties including data entry (10 key typing), filing, and organizing medical records efficiently
• Ensure compliance with health information management standards and office procedures to promote a seamless clinic environment

Experience

• Prior clinic or healthcare office experience is highly preferred, demonstrating familiarity with medical terminology and administrative workflows
• Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is essential for success in this role
• Strong knowledge of health insurance processes including Medicaid, Medicare, HIPAA compliance, and health information management regulations
• Experience with medical billing, coding (ICD-10/ICD-9), CPT coding, and documentation review enhances your ability to support clinical operations effectively
• Excellent computer skills with proficiency in Microsoft Office Suite for documentation and communication purposes
• Bilingual abilities are considered a strong asset for serving diverse patient populations effectively
• Demonstrated customer service skills combined with clerical experience in a busy healthcare setting will help you excel in this role

Join us to be part of a dedicated team committed to delivering exceptional patient service while supporting the operational excellence of our healthcare facility. Your expertise will directly impact the quality of care we provide by ensuring smooth administrative processes and maintaining strict adherence to clinical confidentiality policies.

Pay: From $22.00 per hour

Work Location: In person

Salary : $22