What are the responsibilities and job description for the Software Engineer - Salesforce position at Utah Community Credit Union (UCCU)?
Job Details
Description
UCCU is growing, and so is the software that supports our members and employees. This Software Engineer role will help build and operate the services and workflows that power critical member and employee experiences—primarily through our AWS-based integration services and our workflow/origination platform.
This role will also focus on Salesforce which will help build and improve employee-facing tools and workflows in Salesforce—often integrating with core banking, lending, and other enterprise systems so employees can help members faster and more consistently.
This role sits close to delivery, so your work will ship to production regularly and you’ll see the impact it creates across the organization. You’ll contribute to features end-to-end, collaborate closely with teammates and product partners, and build with reliability and security in mind.
You’ll be hands-on, learn quickly, and help keep our engineering bar high through solid implementation, testing, and thoughtful collaboration. This role has no direct people management responsibilities.
Essential Functions And Basic Duties
EDUCATION/CERTIFICATION:
This is a mid-level role. Candidates are expected to demonstrate strong software engineering fundamentals and practical capability in several areas below. Not every candidate will have experience with every listed technology; the successful candidate will be able to learn quickly, apply team standards, and deliver production-quality work with support from senior engineers.
Workflow / Platform Engineering (Journey Manager or Comparable)
Description
UCCU is growing, and so is the software that supports our members and employees. This Software Engineer role will help build and operate the services and workflows that power critical member and employee experiences—primarily through our AWS-based integration services and our workflow/origination platform.
This role will also focus on Salesforce which will help build and improve employee-facing tools and workflows in Salesforce—often integrating with core banking, lending, and other enterprise systems so employees can help members faster and more consistently.
This role sits close to delivery, so your work will ship to production regularly and you’ll see the impact it creates across the organization. You’ll contribute to features end-to-end, collaborate closely with teammates and product partners, and build with reliability and security in mind.
You’ll be hands-on, learn quickly, and help keep our engineering bar high through solid implementation, testing, and thoughtful collaboration. This role has no direct people management responsibilities.
Essential Functions And Basic Duties
- Contribute to the full SDLC for assigned initiatives: discovery, design, implementation, testing, deployment, observability, and sustainment.
- Build and maintain business-critical features on enterprise platforms and services delivering secure and reliable employee and member experiences.
- Design, implement, and integrate APIs (REST/SOAP/GraphQL as applicable) under guidance, including versioning, authentication/authorization patterns (e.g., OAuth 2.0, JWT), schema/docs, and backward compatibility.
- Develop and enhance integration services and workflows that connect internal systems and third-party platforms; follow established infrastructure, security, and architecture standards.
- Implement resiliency patterns using team standards (idempotency, retries/timeouts, DLQs, correlation IDs, and consistent error contracts).
- Contribute to observability and operational readiness for services you build (structured logging, metrics/tracing, alarms, and runbooks).
- Improve engineering quality through CI/CD participation, automated tests (unit/integration), static analysis, and safe deployment practices.
- Contribute to data flows across platforms (databases and API data sources), including performance optimization and data modeling support.
- Contribute to supporting tools when needed, including internal web interfaces (TypeScript/JavaScript, React, HTML/CSS).
- Build with security and compliance in mind: least privilege, secrets management, auditability, and secure handling of sensitive data; raise risks early when uncertain.
- Participate in production readiness activities: instrumentation, alerting, incident response/postmortems, and reliability improvements for owned components.
- Collaborate through code reviews (giving and receiving), pairing, and maintaining internal documentation and runbooks.
- Communicate status, risks, and tradeoffs clearly to teammates and stakeholders; escalate blockers early.
- Delivery & quality: delivers sprint-sized work with solid test coverage; rework and defect escape rate trend downward for owned components.
- Reliability & performance: services/features meet agreed SLOs for owned areas; performance issues are identified and addressed with guidance.
- Operational maturity: participates in monitoring/runbooks; improves troubleshooting quality and reduces repeated incidents in owned areas.
- Code health: PRs are well-scoped, readable, and maintainable; uses team patterns and improves documentation when gaps are found.
- Collaboration: communicates clearly, raises blockers early, and works effectively with product/QA/partner teams.
- Continuous growth: demonstrates increasing independence and technical scope over time.
EDUCATION/CERTIFICATION:
- Bachelor’s Degree in Computer Science or related field or equivalent years of experience.
- Nice-to-have: AWS Cloud Practitioner or AWS Associate (Developer or Solutions Architect)
- Nice-to-have: Salesforce Developer Certifications (Salesforce Certified Platform Developer, Salesforce Certified JavaScript Developer, etc.)
This is a mid-level role. Candidates are expected to demonstrate strong software engineering fundamentals and practical capability in several areas below. Not every candidate will have experience with every listed technology; the successful candidate will be able to learn quickly, apply team standards, and deliver production-quality work with support from senior engineers.
Workflow / Platform Engineering (Journey Manager or Comparable)
- Experience developing on a workflow/orchestration platform (Temenos Journey Manager preferred) or similar frameworks, or strong ability to ramp quickly.
- Ability to maintain and extend vendor frameworks/springboards responsibly with guidance.
- Experience building on Salesforce using Apex, Lightning Web Components, and declarative tools (Flow).
- Understanding of Salesforce data modeling, security/sharing concepts, and automation best practices.
- Familiarity with Salesforce integration patterns (callouts, platform events/eventing concepts, middleware/API-based patterns).
- Working knowledge of API design fundamentals (resource modeling, pagination, versioning, error handling) and API documentation basics (OpenAPI/Swagger).
- Understanding of auth concepts for service integrations (OAuth 2.0, JWT, SigV4).
- Familiarity with resiliency patterns (retries/timeouts/backoff, idempotency, DLQs) and debugging using logs/metrics/traces.
- Proficiency building services with JavaScript/TypeScript (Node.js preferred).
- Familiarity with serverless/cloud-native architectures (e.g., AWS Lambda API Gateway) and distributed-system basics.
- Basic working knowledge of infrastructure and cloud security fundamentals (IAM/least privilege, secrets, environment configuration).
- Strong fundamentals in JavaScript/TypeScript, HTML, CSS.
- Familiarity with a modern front-end framework (React preferred) and build tooling.
- Practical testing mindset and basic accessibility/performance awareness.
- Familiarity with CI/CD and code quality practices (PRs, branching, static analysis, automated testing).
- Production readiness mindset: contributes to logging/metrics/tracing and responds to incidents as needed.
- Working knowledge of SQL and relational concepts; ability to reason about data correctness and mappings across systems with guidance.
- Ownership of assigned work from implementation through support, with help from senior engineers.
- Clear communication and teamwork; participates in code reviews, pairing, and documentation.
- 5 years professional software engineering experience.
- 2 years delivering on the Salesforce platform (Apex LWC and/or Flow) in Production.
- Experience integrating with APIs and building/consuming secure services.
- Experience delivering on at least one area: APIs/integrations, workflow platforms, web applications, or enterprise platforms.
- Experience with JavaScript/TypeScript (Node.js and/or front-end frameworks) and building/consuming APIs.
- Nice-to-have: exposure to AWS serverless or similar cloud services; exposure to workflow/origination platforms.