HEAT Intake Advocate

Join our nonprofit organization as a HEAT Intake Assistant, earning $18.80/hour. This full-time role involves a consistent 8:30 am - 5:00 pm schedule, along with opportunities for community outreach during evenings and weekends.

Why Join Us?

We have a supportive and uplifting work environment, growth and advancement opportunities, enerous benefits starting the month after you begin, including: Medical, Dental, Vision Insurance, Health Savings Account (up to $2,500 company match), 401(k) plan with 5% match, 11 paid holidays and PTO (up to 192 hours/year), paid self-care time on Fridays and more!

About Us:

Founded in 1965, Utah Community Action is committed to supporting low-income families through programs such as Head Start, Adult Education, and HEAT. Our mission focuses on ending poverty and empowering individuals.

Key Responsibilities:

• Provide excellent customer service as the first point of contact
• Answer utility assistance calls and emails, and assist walk-in clients
• Educate clients on utility assistance programs
• Conduct initial screenings and process applications
• Schedule appointments and refer clients to community resources
• Participate in outreach events

Qualifications:

• High School Diploma or GED required
• MS Office experience
• Preferred: 2-year degree or higher, bilingual in Spanish or Arabic

Physical Requirements:

• Ability to sit/stand for long periods and lift up to 25 pounds

Ready to make a difference? Complete our simple, mobile-friendly application. We can't wait to meet you!

Utah Community Action is an Equal Opportunity Employer, and the agency is committed to maintaining a work environment that is free of unlawful harassment and discrimination. In keeping with that commitment, the AgencyAgencybits discrimination and harassment because of a person's protected status such as race, color, national origin, religion, age (40 and over), physical or mental disability, genetic information, veteran, military service, gender, sex, marital status, familial status, sexual orientation, gender identity, pregnancy, childbirth or pregnancy-related conditions, or any other protected- group status.