What are the responsibilities and job description for the Manager, Network Refresh position at UT Southwestern?
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
The Network Manager for Network Refresh leads the lifecycle management of UT Southwestern’s enterprise network infrastructure across clinical, research, and academic environments. This role ensures the reliability, security, and performance of the network by proactively planning and executing hardware and software refresh initiatives aligned with vendor end-of-life and end-of-support timelines. This position is responsible for driving the strategic roadmap for network modernization, including the identification, prioritization, and replacement of aging infrastructure such as campus switching, wireless systems, core routing, and associated network services. The role partners closely with engineering, architecture, and operational teams to deliver upgrades that minimize risk and maintain continuity of mission-critical services. The ideal candidate brings strong leadership, deep expertise in enterprise networking, and the ability to translate technical requirements into clear, business-aligned goals.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
Education
High School Diploma or equivalent or
Bachelor's Degree with major coursework in computer science, math, information systems, or other related field
Experience
8 years progressively responsible and applicable information technology experience with High School Diploma including 2 years in supervisory or managerial role or
6 years progressively responsible information technology experience with Bachelor's Degree including 2 years in supervisory or managerial role
JOB DUTIES
Manages Information Resources section, such as Network Services, Software Systems Programming, Computer Training, etc. following university policies and procedures and using effective management, communication, and customer service skills to develop and ensure effective program.
Develops, revises, recommends, and interprets policies and procedures for section to ensure all applicable laws and governmental guidelines are followed and that employees are treated in equitable manner.
Coordinates various projects and programs for section ensuring all tasks are completed by established deadlines and to ensure that quality customer service is provided for faculty and staff.
Assists campus departments in assessing technical requirements that meet needs of their operation.
Completes work specific to assigned section using appropriate technologies and communication skills.
Supervises group of professional and/or administrative support employees.
Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
The Network Manager for Network Refresh leads the lifecycle management of UT Southwestern’s enterprise network infrastructure across clinical, research, and academic environments. This role ensures the reliability, security, and performance of the network by proactively planning and executing hardware and software refresh initiatives aligned with vendor end-of-life and end-of-support timelines. This position is responsible for driving the strategic roadmap for network modernization, including the identification, prioritization, and replacement of aging infrastructure such as campus switching, wireless systems, core routing, and associated network services. The role partners closely with engineering, architecture, and operational teams to deliver upgrades that minimize risk and maintain continuity of mission-critical services. The ideal candidate brings strong leadership, deep expertise in enterprise networking, and the ability to translate technical requirements into clear, business-aligned goals.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
Education
High School Diploma or equivalent or
Bachelor's Degree with major coursework in computer science, math, information systems, or other related field
Experience
8 years progressively responsible and applicable information technology experience with High School Diploma including 2 years in supervisory or managerial role or
6 years progressively responsible information technology experience with Bachelor's Degree including 2 years in supervisory or managerial role
JOB DUTIES
Manages Information Resources section, such as Network Services, Software Systems Programming, Computer Training, etc. following university policies and procedures and using effective management, communication, and customer service skills to develop and ensure effective program.
Develops, revises, recommends, and interprets policies and procedures for section to ensure all applicable laws and governmental guidelines are followed and that employees are treated in equitable manner.
Coordinates various projects and programs for section ensuring all tasks are completed by established deadlines and to ensure that quality customer service is provided for faculty and staff.
Assists campus departments in assessing technical requirements that meet needs of their operation.
Completes work specific to assigned section using appropriate technologies and communication skills.
Supervises group of professional and/or administrative support employees.
Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.