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Medical Administrative Assistant 1-Univ Family Physicians (Knoxville)

UT Health Sciences
Knoxville, TN Full Time
POSTED ON 8/20/2026
AVAILABLE BEFORE 9/17/2026
Job Description

Market Range: 04

Hiring Salary: $18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of an assigned supervisor, the Medical Administrative Assistant is responsible for patient registration, scheduling, insurance verification, collecting patient payments, telephone triage, and general office duties

Responsibilities

  • Performs patient registration/check-ins, patient collections, insurance and demographic verifications.
  • Prepares and mails new patient applications.
  • Completes PCP change forms when necessary, during check-in process.
  • Answers phone calls and routes calls and messages through EMR.
  • Schedules interpreter for hearing-impaired patients.
  • Communicates with patients regarding appointments and wait times.
  • Maintains cleanliness of front office space and waiting rooms.
  • Answer appointment line and assist patients with scheduling appointments.
  • Performs other related duties as assigned.

Qualifications

EDUCATION: High School diploma or GED . (TRANSCRIPT REQUIRED)

EXPERIENCE: One (1) year of experience in an administrative role in an office-based setting.

Knowledge, Skills, And Abilities

  • Excellent interpersonal and communication skills.
  • Ability to multi-task in a busy work environment.
  • Good computer skills.
  • Knowledge and ability to work in Microsoft Office.

WORK SCHEDULE : This position may be occasionally required to work evenings

Salary : $18

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