What are the responsibilities and job description for the Patient Services Rep / Ortho position at UT Health East Texas?
Overview
Responsibilities
Qualifications
Join our team as a day shift, full-time, Patient Services Representative (PSR) in Tyler, TX
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- UT Health Tyler is the flagship hospital of the system serving hundreds of thousands annually. Specializing in advanced acute care medicine, our midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.
Responsibilities
- The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.
- Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
- Obtaining authorization, collecting payments, and charge posting.
- Faxing medical records requests and scheduling patients for injections at the hospital.
- Other duties as assigned
Qualifications
Job Requirements:
- High School diploma or equivalent
- Experience posting payments and charge entry
- Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required
- Patient record documentation skills
Preferred Job Requirements:
- 2 years recent experience in a clinic or healthcare setting.