Instructional Designer I

SUMMARY:

The Instructional Designer I at UT Federal Credit Union plays a pivotal role in shaping the growth and skill enhancement of our team across all job families. This position is dedicated to the design and development of a variety of training courses and programs, ensuring that new hires smoothly transition into their roles and that ongoing learning initiatives meet the developmental needs of our staff. Under supervision of the Director of Organizational Development, this position translates organizational needs into integrated learning and development plans for internal audiences that inspires increased performance levels with a focus on skill mastery, executional excellence and leadership development.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed.

• Engage Learners: Develop engaging learning activities and compelling course content to enhance learner retention.
• Multimedia Design: Create content across multiple mediums, including classroom-based instruction, eLearning or digital learning, job aids, and web-based learning.
• Supportive Materials: Develop supporting materials and media, including audio, video, simulations, skill application, and gamification.
• Best Practices Implementation: Understand, implement, and follow innovative instructional design best practices.
• Quality Assurance: Ensure the delivery of high-quality and timely educational materials.
• Performance Criteria: Determine criteria for measuring learner performance and develop appropriate assessments to evaluate the effectiveness of training programs, ensuring the transfer of learning and identifying areas for improvement measuring to identified key performance indicators (KPIs).
• Research and Analysis: Conduct instructional research and analyze training methodologies and content development for continuous improvement.
• Collaborative Approach: Collaborate with subject matter experts to identify and determine learning needs and the development of content
• Ensure Accuracy and Relevance: Update training presentations, participant guides, job aids and other materials to ensure accuracy and alignment with business needs.

MINIMUM REQUIREMENTS:

To effectively fulfill the role of an instructional designer, an individual must be capable of performing each essential task proficiently. The criteria outlined below reflect the necessary knowledge, skills, and abilities required. Reasonable accommodation may be provided to support individuals with disabilities in executing these essential functions.

• Ethical Conduct: Consistently uphold the highest standards of ethical behavior as identified in the Code of Ethics provided in the UT Federal Credit Union's employee handbook.

• Positive Collaboration: Maintain a positive and flexible attitude in interactions with colleagues, learners, and stakeholders, focusing on enhancing learning outcomes and adhering to best practices and policies.
• Mission Alignment: Actively support and promote the educational mission and objectives of the organization in all instructional materials and interactions.
• Learning Standards: Adhere to established instructional and educational standards to ensure high-quality learning experiences.
• Subject Matter Expertise: Possess a strong understanding of the subject matter pertinent to the design of instructional materials.
• Attendance and Reliability: Ensure consistent and reliable presence to meet project deadlines and collaborate effectively with team members.
• Communication Skills: Demonstrate excellent verbal and written communication skills to convey complex information clearly and effectively.
• Presentation and Appearance: Maintain a professional demeanor and appearance in accordance with UT Federal Credit Union's standards during all instructional activities.
• Technical Proficiency: Exhibit advanced technological proficiency and knowledge in designing, developing, and implementing instructional materials.

PERFORMANCE STANDARDS:

• Program Design: Create engaging instructional programs with realistic objectives and compelling content tailored to various learning platforms.
• Content Development: Develop educational materials across diverse platforms, including eLearning modules, classroom-based instruction, self-study guides, and web-based learning.
• Collaboration with Experts: Partner with subject matter experts to assess and identify learning needs, ensuring the development of relevant and effective instructional content.
• Effective Communication: Clearly and effectively communicate complex information to facilitate understanding and knowledge transfer. Collaborating with subject matter experts to design the key competencies required.
• Objective Formulation: Develop clear, measurable learning objectives that enhance learner engagement and retention.
• Engaging Activities: Design interactive learning activities aimed at improving knowledge retention and practical application using but not limited to knowledge checks, quizzes, and gamification.

• Application of Best Practices: Utilize current best practices in instructional design to craft impactful and effective learning experiences.
• Material Quality: Ensure that all instructional materials meet high-quality standards and are delivered within established timelines.
• Comprehensive Material Preparation: Prepare detailed instructional materials, including binders, handouts, presentation slides, visuals, and exercises, for live, digital, and online learning environments.

EDUCATION and/or EXPERIENCE:

Bachelor's degree from a four‑year college or university in a related field preferred; and two to five years' technical training experience; or an equivalent combination of education and experience.

Thank you for your interest in joining UT Federal Credit Union. As part of our commitment to ensuring a safe and secure work environment, all offers of employment at UT Federal Credit Union are contingent upon the successful completion of a comprehensive background check.

The background check may include, but is not limited to, checks of your criminal record, employment history, educational credentials, credit history, motor vehicle record, and references. You may be required to provide additional information and complete further documentation to facilitate these checks.

By proceeding with this application, you hereby authorize UT Federal Credit Union and its designated agents and representatives to conduct such investigations and request such information as is necessary to evaluate your suitability for employment.

In the event that information from a consumer report obtained about you from a consumer reporting agency is used in whole or in part in making an adverse decision with regard to employment, you will be provided with a copy of the consumer report and a description in writing of your rights under the law.

Should there be any discrepancies or disputes regarding the information obtained during the background check, or should you otherwise wish to discuss the report's contents with us, you will have an opportunity to discuss and/or dispute the content with us before a final employment decision is made.

All information received during the background check process will be treated with the utmost confidentiality and sensitivity, in accordance with the law. It will be used solely for the purpose of evaluating your potential employment at UT Federal Credit Union.

Please complete the application if you understand and agree to the above-mentioned conditions. In doing so, you acknowledge that you have carefully read and understand this Disclosure and Authorization and authorize UT Federal Credit Union to obtain and/or its agent to obtain and furnish to the Credit Union information related to your background to be used for employment purposes.