What are the responsibilities and job description for the UKG Pro WFM position at Ustech Solutions?
Title: UKG Pro WFM - 16358-1
Location: 6555 Excellence Way, Plano, TX
Duration: 6 Months Contract
Schedule: Hybrid - Mon -Thurs in Plano office, Fri remote
Top 3 skills:
• Advanced knowledge of requirements and practices for effective timekeeping management
• Ability to work independently and manage one’s time efficiently
• Excellent English communication skills, both verbal and written
Summary:
The primary focus of this position is the configuration and maintenance of our time and attendance systems, in addition to other systems supported by the HRIS team. This position supports the North American service region. The ideal candidate will have experience in configuring and maintaining a wide variation of rule sets to meet the needs of clients across multiple US states and Canadian provinces.
Responsibilities Include:
• Tier 2 support and ticket management for UKG Pro WFM (Dimensions) Time & Attendance System and payroll related questions and issues.
• Monitoring integrations between our primary HCM system of record (Workday), and our timekeeping system.
• Consult with subsidiaries regarding timekeeping needs, then implement and test system configurations to address.
• Manage regular system upgrades and firmware upgrades for time clocks
• Diagnose, troubleshoot, and resolve software and hardware problems
• Participate in and contribute to project planning and activity for HR systems, including managing small projects independently.
• Meet with management, subsidiaries, vendors, and others as needed to discuss and resolve problems.
Experience:
• Time & Attendance/Timekeeping systems implementation experience required (configurations, enhancements, system management)
• UKG Pro WFM (Dimensions) timekeeping system experience preferred
• UKG Workforce Central timekeeping system experience preferred