Product Owner

1 Opening
Issaquah

Product Owner

Product Manager II

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are:

The Product Owner is responsible for defining requirements, assisting with the overall product roadmap/vision, and driving value at the scrum team level. You will work closely with teams and are the “voice of the customer”, ensuring the needs of the end-user are incorporated into the product from design to deployment.

The Opportunity:

• Represent the business as liaison between Product Manager, business leads, and project team.

• Lead business requirements gathering, UAT phase, coordinate UAT approval, and manage Hypercare and transition to production.

• Own the Icertis Software Product relationship and monitor roadmap.

• Collaborate with Product Manager on business roadmap development and ICI user licensing.

• Act as Product SME and ICI “Business Admin,” including enhancement backlog prioritization.

• Facilitate demos and training sessions; resolve product end-user challenges.

• Define new or enhanced product requirements and personas; serve as the “voice of the customer.”

• Support the scrum team (pod) by ensuring user stories are ready, story acceptance, backlog grooming, and release tracking.

• Deliver key artifacts: business process flows (as-is and to-be), UAT plan and test results report, Hypercare support plan, governance model, and production support plan.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need:

• Experience: 10 years in relevant roles.

• Skills:

o Knowledge of Azure DevOps (ADO).

o Understanding of Retail domain.

o Experience with Icertis Software Product and roadmap monitoring.

o Ability to lead UAT, Hypercare, and transition to production.

o Strong collaboration skills with Product Managers, business leads, and Agile teams.

o Proficiency in backlog grooming, story acceptance, and release tracking.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $106,000-$159,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

Business Solutions,Business Analysis,Product Management