Admissions Team Member – Part-time

Admissions Team Member – Part-time

USS Midway Museum – San Diego, CA

About Midway

The USS Midway Museum is America’s most-visited historic floating ship museum. It is dedicated to preserving the legacy and contributions of naval aviation as well as honoring those who serve America in uniform. It is the top-rated attraction in San Diego and hosts more than 1,000,000 visitors annually. Located in downtown San Diego, it is open 363 days a year.

We are seeking a friendly and reliable Part-Time Admissions Team Member to join our Guest Services team, delivering excellent customer service while ensuring a smooth and welcoming experience for all guests.

Status: Part Time, 20-30 hours per week

Pay rate: $19.00/ hour

Schedule: 9:00 am - 4:30 pm Sunday to Thursday 

 **MUST BE AVAILABLE TO WORK A SCHEDULE that WILL INCLUDE WEEKENDS, EVENINGS AND HOLIDAYS. **

Summary of Responsibilities:

• Warmly welcome guests at ticket windows and entrance scanning stations, creating a positive first impression. 


• Assist guests in selecting appropriate admission and membership options based on their needs. 


• Accurately process ticket transactions using the Gateway Ticketing System. 


• Verify, scan, and validate a variety of ticket and membership types efficiently. 


• Maintain up-to-date knowledge of all programs, offerings, and facility information to support guest inquiries. 


• Respond to questions with helpful information and personalized recommendations to enhance the guest experience. 


• Ensure a clean, organized, and professional workstation at all times.

Knowledge, Skills, and Abilities Required:

Education/Experience:

• High School Student, High School diploma or GED equivalent


• P.O.S./Cashiering Experience 


• Prior Customer Service Experience

Skills/Abilities:

• Friendly, personable, and confident engaging with guests; consistently demonstrates strong customer service and guest relations skills. 


• Reliable and dependable, with a strong commitment to punctuality and scheduled shifts. 


• Team-oriented and collaborative, with a willingness to support colleagues and assist wherever needed. 


• Able to follow written and verbal instructions accurately while maintaining attention to detail. 


• Capable of working both independently and as part of a team in a fast-paced environment. 


• Comfortable operating basic equipment, including small power and hand tools as needed. 


• Demonstrates strong time management skills and the ability to meet deadlines and handle multiple priorities under pressure.

Working Conditions:

• Job Conditions/Work Location: Working onboard a former Navy Aircraft Carrier in all weather conditions, indoor and outdoor. 


• Physical Requirements: Sitting and standing for long periods of time. Bend, stoop, and lift to move and retrieve materials.


• Equipment Operated: Computer, printers, fax machine, telephone, handheld radio, copier, and scanner.


• These essential functions may be performed with or without reasonable accommodation.

The USS Midway Museum is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 ), genetic information, or any other protected status under federal, state, or local law.


 

We are committed to providing reasonable accommodations for applicants and employees with disabilities, sincerely held religious beliefs, pregnancy‑related needs, or other protected circumstances, as required by law. If you require accommodation during the application or hiring process, please contact us.


 

Employment eligibility verification will be completed after hire in accordance with federal law.