What are the responsibilities and job description for the Visitor Experience Crew Member position at USS KIDD Veterans Museum?
Overview
Trained to serve as tour guide, gift shop cashier, quarterdeck duty officer, overnight camping guide, and limited duty custodian. Provide an educational experience while safely guiding groups of varying ages through the ship. Open and close ship, greet visitors, provide a safety briefing, and answer questions with acquired knowledge. Sell tickets and souvenirs and handle cash and credit transactions responsibly. Clean and restock restrooms and museum building and ship, as needed. Reporting to the Business Manager, Ship Superintendent, or designee, the Visitor Experience Crewmember will be assigned additional job duties as needed.
Part-time position
Weekends Required
Must be at least 18 years old
Responsibilities
- Reports to the Operations Manager in providing a valued experience to all Museum guests.
- Required to learn and understand the history of the USS KIDD and have a general understanding of the WWII time period.
- Provide an educational experience while safely guiding groups of various ages through the ship.
- Open and close the ship, greet visitors, provide a safety briefing, and answer questions with acquired knowledge.
- Sell tickets and souvenirs and handle cash and credit transactions responsibly.
- Clean and restock restrooms, police the museum compound and/or sweep the ship as needed during Museum operating hours, as well routinely at the end of each business day.
- Required to wear either plain or KIDD-related clothing while on duty. No representative of the Museum can be seen as advocating for anything other than the Museum.
- May be requested to work, as needed, on after-hours Museum special events.
Skills
- Customer Serivce/Hospitality
- Money Handling
- Point of Sale System Experience
- Public Speaking
Job Type: Part-time
Pay: $9.00 per hour
Expected hours: 16 – 24 per week
Work Location: In person
Salary : $9