Laboratory Supervisor

North Central Surgical Center is a highly successful, Baylor Scott & White affiliated hospital located in Dallas, TX.  We partner with the very best team members and medical staff in the area.  We are a surgical focused hospital that performs over 12,000 procedures per year. 

FACTS ABOUT NORTH CENTRAL: Opened in 2005, 14 Operating Rooms and 30 Medical/Surgical Patient Rooms.  We are conveniently located at Walnut Hill & 75 in the prestigious NorthPark area Specialties include: Orthopedics, Spine, General Surgery, Pain Management, Urology, GI/Endoscopy, Plastic, and Podiatry surgeries. Managed by United Surgical Partners International & Joint Commission Accredited.

Under the direction of the Regional Director of Laboratory Services, the Laboratory Supervisor is responsible for overseeing day-to-day laboratory operations while ensuring compliance with CLIA, The Joint Commission (TJC), and CAP standards. This role includes providing expert knowledge regarding laboratory testing, managing staff, developing policies and procedures, and serving as a resource and mentor to others in the department. The Laboratory Supervisor assists in employee evaluations, staff scheduling, and ongoing education. In addition to performing duties as a Medical Technologist, the Supervisor ensures efficient laboratory operations and promotes a safe and effective environment.

• Perform clinical laboratory tests and procedures while ensuring compliance with CLIA, and TJC.
• Develop, review, and update laboratory policies and procedures to comply with regulatory and accreditation standards.
• Oversee quality control and calibration processes, ensuring accuracy and reliability of test results.
• Act as a resource for laboratory staff, providing guidance on complex technical issues.
• Manage laboratory supplies and ensure equipment is properly maintained and operational.
• Actively participate in departmental meetings, contributing to the development of the laboratory team.
• Ensure proper handling and processing of specimens, ensuring that testing is completed in a timely manner.
• Address physician, staff, and patient concerns, and escalate issues to the Regional Director as necessary.
• Oversee Point of Care Testing (POCT) program, ensuring proper training and compliance with policies.
• Promote a culture of safety, ensuring adherence to infection control and biohazard protocols.
• Maintain confidentiality and security of patient data and laboratory results.
• Support the department's performance improvement initiatives by contributing to continuous quality improvement processes.
• Assist with monthly staffing schedules and ensure that staffing aligns with laboratory workload and operational needs.
• Utilizes email and computer systems (including EHR and scheduling software) to manage staff communication, coordinate patient care, document performance, and ensure efficient workflow.

Education                                                                                                    

• Doctoral, master’s, or bachelor’s degree in a chemical, biological, clinical, or medical laboratory science, or medical technology from an accredited institution.

Licensure/Certification                                                                              

• Certification by one of the following accrediting agencies preferred but not required: MT (ASCP), HTL (ASCP), CT (ASCP), MT (HEW), MT (AMT), MT (NCA), CHT, CHS.
• Current Basic Life Support (BLS) certification accredited by American Heart Association (AHA) required.

Specific Job Experience

• Minimum of 2 years’ experience in an accredited laboratory, preferred.
• Experience with Point of Care Testing, preferred.

Knowledge, Skills and Abilities

Technical Skills:

o Extensive knowledge of laboratory testing methods, including quality control, test validation, and specimen handling.

o Familiarity with laboratory equipment and the ability to troubleshoot technical issues.

o Strong understanding of governmental and regulatory standards, including CLIA, and TJC.

o Ability to detect color and color changes in laboratory specimens.

Leadership and Communication Skills:

o Strong leadership and mentoring skills to guide staff and foster professional growth.

o Excellent communication skills to effectively interact with laboratory staff, physicians, and other departments.

o Ability to address and resolve conflicts, fostering a positive work environment.

o Ability to present data and reports to senior management and the Medical Director.

Organizational Skills:

o Strong organizational skills to manage schedules, track inventory, and ensure the department meets operational needs.

o Ability to prioritize responsibilities, handle multiple tasks, and meet deadlines.

Regulatory Knowledge:

o Knowledge of laboratory compliance standards, including CLIA, TJC, and OSHA regulations.

o Familiarity with maintaining records, policies, and procedures to ensure accreditation and compliance.

Computer Skills:

o Basic proficiency in computer systems, including laboratory information systems and timekeeping software (Kronos).

o Ability to maintain accurate data entry and process electronic records effectively.