What are the responsibilities and job description for the Communications Technician position at usm-pilot?
Job Summary
Install,
maintain, and troubleshoot local area networks, voice and data endpoints,
cabling plants and communication rooms, analyze and fix network-related
problems reported by users.
Primary Duties and Responsibilities
- Activates network and telephone jacks, configuring
network switches and analog voice gateways as needed.
- Provides tier two support for network, telephony,
and IP video infrastructures, which includes monitoring, troubleshooting,
installation, and maintenance.
- Performs moves, adds, and changes of communication
endpoints utilizing work order support system.
- Assists network/telephony administrators and
engineers in resolving complex voice and data communications issues within
the enterprise network.
- Maintains documentation of network and telephone
jacks, endpoints, e911 locations, and inside and outside cable plants.
- Maintains and increases technical knowledge through coursework, workshops, seminars, readings, and cross training with other team members. Performs other duties as assigned.