What are the responsibilities and job description for the Mgr Cash Ops and Office Admin position at USI Insurance?
Job Details
Description and Requirements
About the Role:
The Cash Operations and Office Administration Manager plays a key leadership role within our Corporate Accounting Center. You will oversee the day-to-day cash operations and office administration functions, ensuring timely and accurate cash processing, effective internal controls, and efficient office and facilities operations. Your work will support employees, leaders, visitors, and business partners, making a direct impact on our organizational success.
What You'll Do:
- Lead and develop the Cash Operations and Office Administration team, including hiring, onboarding, training, performance management, succession planning, and employee development.
- Set team goals, performance expectations, and work priorities; monitor performance, maintain staffing coverage, and resolve escalated operational or service issues.
- Oversee cash receipt processing, deposits, bank reconciliations, journal entries, month-end activities, and related controls to ensure accuracy, compliance, and timely completion.
- Collaborate with accounting team leads to resolve reconciling items, support audit readiness, maintain documentation and reporting, and address operational issues impacting cash operations.
- Manage daily office operations, including reception, administrative support, mail and package distribution, office supplies, records management, and related services.
- Coordinate facilities-related activities such as maintenance, repairs, office moves, space planning, workplace safety initiatives, and vendor relationships.
- Serve as the primary contact for office-service vendors, monitor service levels, review invoices, and support budget administration within delegated authority.
- Maintain office procedures, contact lists, service schedules, emergency information, and other administrative records.
- Coordinate meetings, visitors, and onsite events, ensuring conference rooms and common areas are organized and business-ready.
- Provide administrative support to Corporate Accounting Center leadership as needed.
- Monitor operational performance and key performance indicators (KPIs); identify and implement process improvements to enhance efficiency, controls, service quality, and administrative services.
What We're Looking For:
- 4 years of accounting experience, including general ledger cash account reconciliations and cash receipts or deposit management.
- Bachelor’s degree in accounting, finance, business administration, or a related field, or an equivalent combination of education and relevant experience.
- Experience in office administration, office operations, facilities coordination, or administrative services preferred; insurance industry experience is a plus.
- Supervisory experience required, including leading, developing, and managing employee performance.
- Working knowledge of general accounting principles, internal controls, bank reconciliations, cash operations, and office administration practices.
- Experience coordinating vendors, building services, office moves, mail and reception services, and other administrative operations preferred.
- Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
- Demonstrated ability to lead teams, manage multiple priorities, coordinate vendors and stakeholders, and resolve operational issues.
- Strong communication, organizational, and problem-solving skills, with attention to detail, sound judgment, discretion, and a customer service focus.
- Self-motivated with the ability to work effectively in both collaborative and fast-paced environments.
Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.
Committed to a Diverse and Inclusive Workplace
Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
- Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
- Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
- Certified as a Great Place To Work two years in a row (2024-2025).
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
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Salary : $90,000 - $98,000