Digital Manager, Process Improvement

Position Summary

As a key member of the Finance Transformation Team, the Digital Manager is responsible for implementing and maintaining digital tools that eliminate, automate, or re-engineer processes across USG to achieve greater financial results. The Digital Manager is responsible for Celonis configuration and user support, the expansion of USG’s robotic process automation (RPA) program, and research new AI capabilities and assess their value and use in transformation efforts.

Key Accountabilities And Responsibilities

• Responsible for the configuration and continued maintenance of USG’s process mapping tool, Celonis. This includes setting up and maintaining the process models and analyses required to achieve benefits associated with process improvement.
• Responsible for supporting USG business users of Celonis including training and technical support.
• Responsible for executing USG’s RPA strategy including working with the third-party provider that designs bots and ensuring that all bots conform to USG standards.
• Responsible for assessing feasibility of automation and digitization projects.
• Responsible for ongoing analysis of industry trends and evaluation of emerging digital capabilities and their usefulness for USG.
• Participate in new process improvement initiatives for the Company that require a digital or data-driven solution.
• Consistently utilize governance process and tools in order to identify and prioritize value creation opportunities.
• Lead development and implementation of medium to high complexity business process automation projects/enhancements
  
  

Qualifications

KEY QUALIFICATIONS:

Education

• Bachelor’s degree in business-related field.
  
  

Years Of Experience

• 3 years in increasingly challenging business and/or technical roles.
  
  

Required Skills

• Demonstrate understanding of intelligent automation and digital transformation enterprise programs
• Demonstrated experience driving process improvements with measurable results
• Ability to quickly understand and decompose technical concepts
• Advanced level abilities with SQL, Python and other programming languages
• Experience in automation and analytic tools (Automation Anywhere or similar, Tableau, Celonis, relational databases, etc.) Leadership and Interpersonal Competencies
  
  

Leadership and Interpersonal Competencies

Our successful candidate will be broad-minded, with an openness to share information across functions. Other characteristics include:

• An ambitious leader who wants to be challenged with roles of increasing responsibility and is excited about moving into different roles in the Company’s finance organization over his or her career;
• Ability to earn trust and credibility within the organization;
• A team player, with the ability to motivate teams to produce quality results within tight timeframes;
• Ability to influence and manage across indirect reporting lines and to implement and manage change throughout the organization;
• Determined, innovative, with a strong work ethic;
  
  

Preferred Skills

• Understanding of Lean and Six Sigma process methodologies
• Project Management
• Experience learning programming languages such as PQL
  
  

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

EOE including disability/veteran

Headquartered in Chicago, we serve construction markets around the world with wall, ceiling, flooring, sheathing and roofing products that enable our customers to build the outstanding spaces where people live, work and play.

Our network of plants, mines, quarries and other facilities includes 49 manufacturing locations and over 7,500 employees across North America.