What are the responsibilities and job description for the Senior PMO Consultant (Transformation Programs) position at USG, Inc.?
Job Title: Senior PMO Consultant (Transformation Programs) – Hybrid, 50% Travel
Location: New York (Hybrid, with travel to client sites across the US)
About the Role
We’re looking for an experienced Senior PMO to support governance and delivery of large, complex transformation programs for a major financial services client in the US. You’ll work alongside Program Directors, Project Managers, and business and technology leaders to set up strong governance, keep execution on track, manage risks and dependencies, and deliver clear, actionable management information to senior stakeholders.
This is a client-facing consulting role with roughly 50% travel to client offices and project locations in the US.
Key Responsibilities
Governance & PMO Management
- Establish and manage PMO governance frameworks, standards, processes, and controls
- Set up governance forums, meeting cadence, decision structures, and escalation paths
- Coordinate Steering Committee, Program Board, and leadership meetings
- Maintain governance documentation, decisions, actions, and approvals
Planning & Delivery
- Build and maintain integrated program plans, milestones, critical paths, and dependencies
- Track progress against scope, schedule, budget, resources, and deliverables
- Coordinate across multiple workstreams and project teams
- Work with PMs to develop recovery and mitigation plans for slippage and constraints
Executive Reporting & MI
- Prepare weekly, monthly, and executive-level status reports
- Build dashboards covering milestones, financials, risks, issues, dependencies, and resources
- Consolidate multi-workstream reporting into concise executive summaries
- Prepare Steering Committee presentations with analysis and recommendations
Risk, Issue & Dependency Management
- Own program-level RAID logs with clear owners, mitigation plans, and target dates
- Monitor cross-project dependencies and proactively flag emerging risks
- Escalate critical items to program leadership promptly
Financial & Resource Management
- Support budgeting, forecasting, and variance analysis
- Track spend against approved budgets
- Support resource planning, capacity management, and workforce tracking
Stakeholder & Client Management
- Partner with senior client stakeholders, business leads, and technology leaders
- Facilitate program meetings, workshops, and planning sessions
- Drive accountability for actions and deliverables
- Work effectively with onsite and offshore/nearshore teams across time zones
Required Qualifications
- Bachelor’s degree in Business, Management, Finance, Technology, or a related field
- 8–12 years in PMO, Program Management, Project Management, or Transformation Management
- Proven experience supporting large-scale, complex transformation programs
- Strong background in PMO governance, planning, reporting, RAID management, and stakeholder management
- Experience working directly with senior executives and client leadership
- Solid grasp of program and project management methodologies
- Excellent analytical, organizational, and problem-solving skills
- Strong written and verbal communication
- Ability to manage multiple priorities and work independently
- Willingness to travel up to 50% within the US
Preferred Qualifications
- PMP, PRINCE2, SAFe, Agile, Scrum, or equivalent certification
- Management consulting or professional services experience
- Transformation experience in Banking, Financial Services, Payments, Insurance, or other regulated industries
- Experience with Fortune 500 or large enterprise clients
- Experience leading distributed, multicultural teams
- Tools: Excel, PowerPoint, Power BI, MS Project, Jira, Confluence, ServiceNow, Smartsheet
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