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AI Chatbot Developer

USG, Inc.
Columbus, OH Other
POSTED ON 1/13/2026
AVAILABLE BEFORE 3/12/2026

Job Details

AI Chatbot Developer

Microsoft Teams Interview

Location: Columbus OH
(Occasional onsite meetings/workshops may be required) Role Overview

Seeking a highly skilled AI Chatbot Developer / AI Engineer to design, build, and enhance intelligent chatbot and generative AI solutions.

This role focuses on developing conversational AI using the Microsoft ecosystem, Google Contact Center AI (CCAI), and AWS, while also supporting and modernizing SharePoint On-Prem applications to M365. The goal is to deliver secure, compliant, and user-friendly AI solutions that improve customer experience and workforce efficiency.

Key Responsibilities

  • Design, develop, and maintain AI chatbots and GenAI solutions

  • Build conversational agents using Microsoft Bot Framework and Microsoft Copilot Studio

  • Develop and support chatbots using Google CCAI Services

  • Implement Generative AI solutions using AWS (including AWS Bedrock)

  • Design chatbot architecture, conversational flows, APIs, and integrations

  • Apply prompt engineering, NLP tuning, and RAG (Retrieval Augmented Generation) techniques

  • Train, deploy, monitor, and optimize AI models

  • Create dashboards and reports to track chatbot performance

  • Ensure security, privacy, and compliance standards are met

  • Build new M365 solutions to replace SharePoint 2016 On-Prem applications

  • Integrate AI solutions with SharePoint, Teams, Outlook, Microsoft Graph, and enterprise systems

  • Automate workflows using Power Automate

  • Collaborate with business SMEs, UX, governance teams, and AI CoE

  • Lead proof-of-concept (POC) initiatives for emerging AI technologies

  • Create technical documentation and presentations (Word, PowerPoint, Visio, SharePoint)

Required Skills & Experience AI & Chatbot Development

  • 3 years of AI development using Microsoft Bot Framework and/or Google CCAI

  • Experience with Generative AI, prompt engineering, and RAG approaches

  • Strong understanding of NLP and conversational AI design

Microsoft & Cloud Technologies

  • Experience with Azure AI services (Azure Bot Service, Azure OpenAI, Azure AI Search, Azure AI Language)

  • Experience with Microsoft Copilot, Copilot Studio, and Semantic Kernel

  • Experience with M365 (SharePoint, Power Apps, Power Automate, Power BI)

  • Ability to support and modernize SharePoint 2016 On-Prem to M365

  • Experience integrating with Microsoft Graph

Google & AWS

  • Experience with Google Cloud Contact Center AI (CCAI)

  • Experience with AWS AI services, including AWS Bedrock

Programming

  • Strong coding skills in C#, .NET, JavaScript, and Python

Education & Experience

  • Bachelor s degree in Computer Science, Information Systems, or related field (Master s preferred)

  • 5 years of overall IT experience

  • 5 years of .NET development experience

  • 2 years of SharePoint experience

  • 1 year of Power Platform solution development

  • Experience across at least two IT domains (application development, databases, middleware, infrastructure, or operations)

eye

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Hourly Wage Estimation for AI Chatbot Developer in Columbus, OH
$48.00 to $58.00
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