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ENTERPRISE ACCOUNT EXECUTIVE - RETAIL, TRAVEL, & HOSPITALITY

Usermind
Boston, MA Full Time
POSTED ON 12/16/2025 CLOSED ON 1/16/2026

What are the responsibilities and job description for the ENTERPRISE ACCOUNT EXECUTIVE - RETAIL, TRAVEL, & HOSPITALITY position at Usermind?

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Job Description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Enterprise Account Executive - Retail, Travel, & Hospitality

Why We Have This Role

Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.

How You’ll Find Success

  • Takes initiative.
  • Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
  • Strong track record of exceeding quota.
  • Ability to acquire clients.
  • Strong negotiating skills.
  • Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts.

How You'll Grow

  • Structured promotion process/auto promotion process
  • Career Action Planning with Manager
  • Qmobility

Things You’ll Do

  • Quarterback strategic enterprise deals with Fortune 100/500 companies in your territory.
  • Consistently hit and achieve quarterly/annual quotas.
  • Cultivate professional relationships with existing clients and prospects throughout at all levels of an organization.
  • Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
  • Maintain a real-time understanding of the competitive landscape to build win-based proposals and pricing.
  • Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure large enterprise engagements

What We’re Looking For On Your Resume

  • A validated winner that has led breakthrough results.
  • A bachelor’s degree or higher is required
  • At least 5-10 years of individual enterprise-level sales experience
  • Ability to travel up to 50%
  • Experience using MEDDIC sales processes
  • Experience using Salesforce.com and measuring system compliance
  • Experience over-exceeding quarterly quotas
  • Experience in developing business cases
  • Experience working on complex contract negotiations

What You Should Know About This Team

We've grown our Enterprise Sales team to respond to strong client demand for the Qualtrics Insight Platform. Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

Our Team’s Favorite Perks And Benefits

  • Salary Uncapped Commissions and Accelerators
  • 100% Performance based promotions -- not politics or tenure
  • Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime
  • Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
  • We offer private health insurance, annual experience bonus, wellness stipend to allow you to focus on yourself each quarter, and much more
  • The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.

Remote Annual Pay Transparency Range

$120,500—$207,500 USD

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