Service Writer and Front Desk Clerk

Used Treads Tire Store, LLC, is a small family-owned tire and automotive service provider. We strive to help customers with all budget ranges and provide the best prices on tires and service work. Our business has been growing for more than 10 years and now is the best time in our history to join us.

We are looking for an outstanding individual to join our team as a full-time Assistant Service Manager/Service Writer.

This position is responsible for the following:

• Deliver extraordinary customer service to each customer in every circumstance
• Oversee and ensure all daily operational functions are completed, up to and including work orders, inventory, sales accounts
• Optimize schedule for appointments, review schedules for accuracy, confirm appointments and follow up on missed appointments
• Perform inventory management - coordinating and managing the inventory accuracy, managing the layout of the inventory locations, storing inventory, and picking inventory to pre-stage for shipment
• Perform marketing management - coordinating and managing the ad accuracy, managing the layout of the ads
• Provide support to the Service Manager, Billing Manager and Business Manager
• Meet and exceed office performance goals through teamwork, marketing, operational efficiency and promotion

Must be extremely organized, detail oriented, ability to adapt quickly to changing priorities, high degree of professionalism, diplomacy, discretion and judgment, and work in a team environment.
Must be highly motivated, self-starter, work independently, willing to meet strict deadlines and time constraints.

Hours of Operation are Monday – Friday 9 am – 6 pm, Saturday 9 am – 1 pm (Sept-Dec).

Incentive Package includes:

• Competitive pay
• Paid Vacation
• Paid Holidays
• Benefits after the first of the month following 60 days will include: Supplemental Insurance Options Available
• Employee and Customer Incentive Bonus Programs

Qualifications

• High school diploma or equivalent
• Demonstrated math, reading & writing skills
• Valid Driver’s License
• Inventory and Marketing background is preferred
• Must be customer service oriented and possess the ability to effectively communicate
• Must have previous cash handling experience
• Must be a team player, hard worker, dependable, reliable and multitask
• Previous experience with any automotive POS, Microsoft Office including Microsoft Exel, a plus
• Must be able to read, write, and speak English
• Must be able to pass drug test and background check

Physical Requirements:

• Standing for long periods of time.
• Bending, stretching & pulling.
• Ability to lift 40 lbs without difficulty or pain.
• Vision must be sufficient to reconcile sales reports, carry out vehicle pre-inspection (walk around).
• Must be able to work Saturdays September through December.
• Must be able to work in all environmental conditions:
• Outdoor weather conditions
• Heat & cold
• Loud Noise

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Tuition reimbursement

Work Location: In person

Salary : $18 - $25