North America Account Manager

Account Manager (North America)

Location: Fort Lauderdale, FL (office-based role)

Reports to: Sales Manager (North America)

About usecure

At usecure, we're transforming how organisations manage human cyber risk. Our fast-growing SaaS platform helps businesses automate security awareness training, run real-world phishing simulations, and simplify compliance, ultimately building a stronger security culture for customers around the world.

As a UK-based, investment-backed company with global reach, we are now looking to accelerate our expansion into the North American (NAM) market by building our first US-based sales team.

The Opportunity

We’re looking for hungry, value-driven Account Managers to form the hub of this new office. You will be responsible for helping to accelerate our growth in North America, being the key point of contact for clients as they evaluate, purchase and deploy our cyber security solution. 

This role will involve a mix of working with existing distribution partners and Managed Service Providers (MSPs). You will own the full sales cycle: identifying cold opportunities, qualifying inbound marketing leads, running high-quality product demos, closing deals, and managing relationships after onboarding.

You’ll be a key component of the face of usecure in the US market. This role suits process driven sales professionals who thrive in a fast-growing environment, love both farming and hunting, and enjoy education and collaboration-based selling on a genuinely valuable solution.

This is a great opportunity to join a new office in an established company that has a significant presence globally and is consistently growing, meaning you’re well positioned to benefit from the existing momentum in the organization and opportunity for professional progression internally. You can have a real, tangible impact on our growth.

What You’ll Do

Sales & Pipeline Growth

• Own the entire sales cycle, demonstrating high-quality sales processes across multiple domains.
• Convert inbound marketing leads generated by our demand engine.
• Proactively identify cold opportunities, leveraging creative outreach to open new conversations.
• Build and manage a strong, sustainable pipeline across SMB and mid-market segments.
• Run consultative discovery calls that uncover true pain points and position usecure with value.

Product Demos & Conversion

• Deliver high-impact, personalized product demos that clearly articulate the problem, solution, and ROI.
• Adjust demo style and depth based on prospect persona (technical, executive, MSP etc.).
• Quickly become an expert in the usecure platform and wider cybersecurity landscape.

Post-Close Account Management

• Act as the primary point of contact during early onboarding and beyond.
• Build trust with customers, ensuring they adopt core features and quickly see value.
• Identify upsell and cross-sell opportunities aligned with customer needs.
• Collaborate with Customer Success and Enablement teams to deliver a great experience.

Market Development & Territory Building

• Shape the North American sales motion in collaboration with the NAM Sales Manager
• Provide customer insight to inform product improvements and marketing strategy.
• Represent usecure’s brand in the region: you’ll help define how we show up and win in North America

What You’ll Bring

Must haves

• 2 years in a SaaS sales or account management role, ideally SMB/mid-market.
• Strong demo skills: clear communicator, good storyteller, confident presenting.
• Ability to handle a high volume of inbound leads while still prospecting outbound.
• Excellent written and spoken communication skills.
• Strategic thinking: we want proactive reps who can help shape this team from day one.
• Strong organizational skills and CRM discipline.

Nice-to-haves

• Experience working in cybersecurity or MSP ecosystems.
• Familiarity with multi-timezone collaboration.
• Exposure to early-stage expansion roles.

Why usecure?

• Be a market builder: help establish our presence in the US/Canada with direct and visible impact.
• Sell a proven product: thousands of organisations already use usecure worldwide.
• Growth opportunity: as one of the first NA hires, you’ll have room to grow your career as the region scales.
• Collaborative culture: friendly, ambitious team with a clear mission and strong alignment.

Tools used

• Hubspot
• Slack
• Avoma
• Cognism

Benefits

• Health insurance
• Telemed (access to primary care without affecting health insurance)
• Life insurance
• Contribution towards vision and dental
• Competitive annual leave
• 3 additional days for Christmas
• Birthday leave
• Additional 5 days of annual leave after 1 year
• 401k