Convention Center Support Technician I

Keeping end users up and running with grace and customer service. Convention Center Support Technician Cincinnati, OH (onsite) About the role Passionate about keeping enterprise convention center users connected and worry-free? Your next role will ensure our clients are connected, supported, and taking care of for all of their conference needs. Based remotely in Cincinnati, Ohio you will be responsible for managing on-site day of convention connectivity for one of our clients and their conference spaces. What you’ll be doing As part of the Operations Organization, you’ll help provide technical support, setup and breakdown, maintenance and technical inventory management. It’s a role with a lot of variety, and day-to-day, you’ll mainly be involved with: Perform routine maintenance and troubleshooting of technical equipment and systems. Interact with event organizers and attendees to address technical issues and ensure a positive experience. Ensure all setups comply with safety regulations and standards. Keep track of equipment inventory and report any damages or losses. *The schedule will vary depending on the needs of the conventions. What you’ll bring Think you could make a difference here? We’re looking for someone who genuinely cares about the welfare of our team. You’ll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. You will also have some of the following: Previous experience in a similar role, preferably in a convention center or event venue. Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities. Basic Cisco connectivity experience, CCNA preferred Excellent customer service experience and top-notch verbal and written communication skills About us At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow. Why work with us? We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way. We also offer: Salary: $27 - $35 per hour Annual Bonus Thousands of LinkedIn Learning courses Flexible working opportunities Competitive benefit packages Paid Parental Leave Vacation starting at 15 days increasing with length of service 10 days paid sick leave 4 days off each year to volunteer Ready to apply? Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started. Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion. As we continue to grow, more opportunities to join are becoming available and we're constantly on the lookout for talented people who want to be a part of our journey. If you don't see a suitable role that matches your skills and experience, but you would like us to consider you for future vacancies then why not Introduce yourself? Boldyn Networks is one of the world’s largest neutral host providers, delivering the advanced shared network infrastructure needed for a smart, inclusive, and sustainable future. From interconnected transit, venues and enterprises to smart cities and next-generation networks, we enable new possibilities in the way people live, work and play Our employees describing Boldyn Networks in one word...

Salary : $27 - $35