What are the responsibilities and job description for the Assistant Supervisor Campus Services position at USC Marshall School of Business?
Job Description
Position Summary: This position is primarily a night position. However, hours may vary and may require weekends evening, and holidays as supervision requires. Professional conduct is expected with attitude and dress code. Customer service for employees and patients is expected. The employee will be primarily responsible for training both new and current staff on the duties and responsibilities associated with their roles. Performance Competencies: Responsible- works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem prevention skills. Sensitive- displays sensitivity to the needs of patients, co-workers, and direct reports. Demonstrated good communication skills and empathy. Timely- recognizes time as a most valuable resource and responds promptly to patients’, clinical staff and co-workers’ needs. Accurate- works carefully and precisely, with attention to detail. Coordinated- organizes and delivers service in the proper order. Displays good organizational skills and utilizes resources wisely. Thorough- meets all requirements of his/her position. Is able to evaluate and follow-up on his/her services. Follows dress code policy. Maintains confidentiality regarding patients, direct reports and fellow employees. Organizational Teamwork Competencies: Displays and encourages sensitivity to the needs of patients, visitors, direct reports and co-workers. Treats other with consideration, courtesy, and respect. Performs duties willingly and with initiative. Shares necessary information with co-workers in order that they may do the same. Remains composed and takes action to restore calm in stressful situations. Demonstrates judgement and tact when dealing with others. Cooperates with other departments/offices and work groups. Communicates effectively with internal and external customers (patients, co-workers, physicians, et cetera). Meets requirements for mandatory in-services and continuing education. Organizational Support Responsibilities: Attendance- maintains good attendance in coordination with university policy. Punctuality- reports to work on time and is ready for duty. Uses time recording system ( TCP ) to record time correctly for each pay period. Work Responsibilities: Supervises the daily activities of building services workers during assigned shifts. Assists in hit=ring new employees for Building Services. Orients and trains new employees. Prioritizes and assigns duties to the building services employees assuring all areas have the proper coverage to maintain and clean properly. Performs daily inspections of the cleanliness of areas assuring that all quality and safety standards are maintained. Maintains and oversees schedules for all cleaning and waxing of floors per schedule set by management. Places work order and works closely with the Maintenance Manager to ensure requests are quickly addressed. Works with the Director of Operations and Support Services for employee evaluations and contracts. Communicates issues including disciplinary action as needed. Reports to the Director of Operations and Support Services. Meets with various external and internal staff to determine needs of any special events. Responsible for coordination of staff and material needed to completes such events. Assist in distributing supplies and equipment. Maintains records and approval of any purchase needed. Oversees snow removal from sidewalk and parking areas. This will require inspection of these areas before and during business areas. Works closely with management for opening of new buildings, cleaning, and timely completion of projects. This may include after-hors and weekend work. Performs other duties as assigned or requested. Physical Requirements: Must be able to: Lift at least 75 pounds. Climb 6,8, or 12 foot ladders. Work in all weather and building environments Walk and be mobile for more than 8 hours. Work around water, dust, and chemicals with the proper PPE and training. Operate machinery such as a buffer, scrubber, carpet cleaners, and snow plows. Have a valid driver’s license and be familiar with pulling box trailer. Clean blood and bodily fluids with training. Work around students, doctors, and staff with professional dress and respect.
Position Summary: This position is primarily a night position. However, hours may vary and may require weekends evening, and holidays as supervision requires. Professional conduct is expected with attitude and dress code. Customer service for employees and patients is expected. The employee will be primarily responsible for training both new and current staff on the duties and responsibilities associated with their roles. Performance Competencies: Responsible- works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem prevention skills. Sensitive- displays sensitivity to the needs of patients, co-workers, and direct reports. Demonstrated good communication skills and empathy. Timely- recognizes time as a most valuable resource and responds promptly to patients’, clinical staff and co-workers’ needs. Accurate- works carefully and precisely, with attention to detail. Coordinated- organizes and delivers service in the proper order. Displays good organizational skills and utilizes resources wisely. Thorough- meets all requirements of his/her position. Is able to evaluate and follow-up on his/her services. Follows dress code policy. Maintains confidentiality regarding patients, direct reports and fellow employees. Organizational Teamwork Competencies: Displays and encourages sensitivity to the needs of patients, visitors, direct reports and co-workers. Treats other with consideration, courtesy, and respect. Performs duties willingly and with initiative. Shares necessary information with co-workers in order that they may do the same. Remains composed and takes action to restore calm in stressful situations. Demonstrates judgement and tact when dealing with others. Cooperates with other departments/offices and work groups. Communicates effectively with internal and external customers (patients, co-workers, physicians, et cetera). Meets requirements for mandatory in-services and continuing education. Organizational Support Responsibilities: Attendance- maintains good attendance in coordination with university policy. Punctuality- reports to work on time and is ready for duty. Uses time recording system ( TCP ) to record time correctly for each pay period. Work Responsibilities: Supervises the daily activities of building services workers during assigned shifts. Assists in hit=ring new employees for Building Services. Orients and trains new employees. Prioritizes and assigns duties to the building services employees assuring all areas have the proper coverage to maintain and clean properly. Performs daily inspections of the cleanliness of areas assuring that all quality and safety standards are maintained. Maintains and oversees schedules for all cleaning and waxing of floors per schedule set by management. Places work order and works closely with the Maintenance Manager to ensure requests are quickly addressed. Works with the Director of Operations and Support Services for employee evaluations and contracts. Communicates issues including disciplinary action as needed. Reports to the Director of Operations and Support Services. Meets with various external and internal staff to determine needs of any special events. Responsible for coordination of staff and material needed to completes such events. Assist in distributing supplies and equipment. Maintains records and approval of any purchase needed. Oversees snow removal from sidewalk and parking areas. This will require inspection of these areas before and during business areas. Works closely with management for opening of new buildings, cleaning, and timely completion of projects. This may include after-hors and weekend work. Performs other duties as assigned or requested. Physical Requirements: Must be able to: Lift at least 75 pounds. Climb 6,8, or 12 foot ladders. Work in all weather and building environments Walk and be mobile for more than 8 hours. Work around water, dust, and chemicals with the proper PPE and training. Operate machinery such as a buffer, scrubber, carpet cleaners, and snow plows. Have a valid driver’s license and be familiar with pulling box trailer. Clean blood and bodily fluids with training. Work around students, doctors, and staff with professional dress and respect.