What are the responsibilities and job description for the Program/ Project Management Lead (Remote Work Location Available) position at USAA?
Purpose of Job
For related project experience to be considered outside of a Program/Project Management title, please include a project list of all program/project management experience. The project list should include: project summary, role, and project timeframe/percentage of time dedicated to the project (i.e. March 2018 – May 2019, 50% of time). Failure to provide this documentation may result in disqualification.Bank Information Risk Services is looking for a Lead Project Manager / ScrumMaster to plan, organize, and direct key business projects impacting teams across Bank.
Facilitates and leads the execution and delivery of moderately to highly complex non-IT work efforts intended to accomplish business goals and objectives within prescribed timeframes and budgets. Demonstrates an expert understanding of how activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key stakeholders, vendors and project/program teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to ensure objectives are met.
Job Requirements
- Identifies and manages existing and emerging risks that stem from business activities and the job role.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
- Follows written risk and compliance policies and procedures for business activities.
- Drives implementation of moderately to highly complex work typically requiring confidentiality and enterprise-level visibility to achieve strategic business goals and operational objectives.
- Works closely with cross-functional teams and resources to achieve program and milestones within established timeframes.
- Manages risk by using established risk management practices to address execution challenges associated with quality, schedule and costs, in adherence with risk management framework.
- Accountable for planning, directing and coordinating activities for moderately complex and work efforts to accomplish goals and objectives within a specified timeframe, scope and budget.
- Ensures consistent visibility for teams by monitoring and reporting business objectives, work efforts achievements, and key indicators.
- Communicates with work efforts stakeholders and executive/senior management and provides insight on issues through root cause analyses.
- Facilitates collaboration on creative alternatives to project challenges with subject matter experts.
Removes obstacles and impediments to ensure business and operational objectives are met. - Develops, tracks and oversees project budgets that may include necessary capital expenditures, operational expenses, and labor funding requirements.
- Manages ambiguity and consistently seeks to drive clarity amongst project stakeholders.
- Ensures compliance with company and regulatory policies and procedures.
- Defines the control and the overall delivery of the work efforts to meet the goals, objectives and success criteria.
- Establishes overall cadence for communication with impacted stakeholders, and provides framework for underlying work efforts(s) communication plans.
- Identifies and determines interdependencies of work within a work effort.
- Participates in work effort closure activities to determine benefit / business impact realization to include retrospective management.
- Proactively manages risk by using work efforts management practices to address execution challenges associated with quality, schedule and cost and supports escalation to resolve.
- Adheres to EPMO processes, procedures, controls, standards, tools and templates (as required).
- Drives adoption and challenges standards. Leads subject matter experts.
Minimum Education:
- Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
- 8 years of relevant experience in project or program management, including planning, tracking and delivery.
- Expert knowledge of project management tools and methodologies.
- Experience in project and program management and execution experience delivering complex work efforts working with recognized program and/or project methodologies (i.e. Waterfall and Agile).
- Collaboration skills in a matrixed environment including providing consultative guidance to help solve enterprise level issues.
- Extensive experience leading complex projects with significant number of deliverables including information technology and dependencies across organization; working within defined scope and budgets with aggressive timelines.
- Extensive understanding of risk management policies and procedures.
Preferred Experience
- Excellent Written and Verbal Communication
- Scrum Master Experience with non-IT teams
- Ability to act as a Scrum Master but communicate out on a project plan
- Proven ability to adapt to changing needs or injects.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
Relocation assistance is notavailable for this position.