What are the responsibilities and job description for the Underwriting Supervisor position at USA Underwriters Insurance Company?
The Company is seeking a high-caliber Underwriting Supervisor to join our leadership team. Working side-by-side with our existing Underwriter Supervisor, you will be responsible for the direct supervision, mentorship, and operational excellence of the Underwriting department staff.
This is a "player-coach" role intended for a leader who thrives on team development and process optimization but possesses the deep technical expertise to step into the trenches and "firefight" at the same time.
Primary Responsibilities
· Team Supervision: Partner with the existing Underwriting Supervisor to provide daily leadership to the underwriting staff, ensuring adherence and creating internal productivity standards.
· Workload Management: Monitor departmental queues and requests; redistribute workloads as necessary to maintain elite service levels across our multi-state footprint.
· Technical "Firefighting": Act as the co-primary escalation point for complex underwriting decisions. Provide hands-on support to the team during peak cycles or system transitions.
· Performance Mentorship: Conduct regular file audits. Focus on elevating the technical skill set of the staff and ensuring consistent application of underwriting guidelines.
· Compliance Oversight: Ensure all underwriting actions align with state-specific regulations.
· Process Engineering: Collaborate with existing Supervisor to identify bottlenecks in the underwriting workflow and implement "Clear" system improvements together.
Requirements & Qualifications
· Management Experience: Proven track record of managing and developing a team in a fast-paced environment.
· Industry Expertise: Strong P&C (Property & Casualty) underwriting experience is mandatory. Ideally, the candidate will have a background in non-standard auto, with a deep understanding of high-frequency/high-severity risk profiles.
· Professional Certification: A CPCU designation is highly desirable. We also strongly encourage candidates who are currently "go-getters" pursuing their CPCU to apply.
· Analytical Prowess: Ability to interpret complex data and make firm, documented decisions under pressure.
· Leadership Style: A proactive, collaborative spirit. You must be able to share leadership space effectively with the existing Supervisor while maintaining a unified front for the department.
· Communication Mastery: Exceptional ability to deliver feedback that is firm yet professional, consistent with our high-performance culture.
Education & Experience
· Professional Tenure: 4 years of underwriting experience with at least 2 years in a supervisory or lead capacity.
Compensation
· Competitive Salary: Base salary is aligned with Detroit Metro 2026 benchmarks.