Inbound Business Development Representative (Miami, FL)

First Things First - What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options 401k/Retirement Plan with 6% employer match Generous Parental Leave Program Home Office Allowance Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time! Talent Referral Program – get rewarded for referring a friend to join our team! Flexible work environment Diverse training & internal networking opportunities across all of our product lines Opportunities for career progression and development For in-office roles in Broomfield, CO we offer a dog friendly environment, happy hours and office games, and free parking Check out our website for more about working at Simpro Group https://www.simprogroup.com/company/careers The Job The Inbound Business Development Representative is at the forefront of our sales process, responsible for efficiently managing and qualifying all incoming leads. This role is critical for ensuring a rapid response to potential customers and for laying the groundwork for successful sales engagements by ensuring timely follow-ups and qualifying opportunities. What You’ll Do Focus on engaging and qualifying inbound Marketing Qualified Leads (MQLs) from various channels. Prioritize and maintain a rapid lead response time, ensuring timely follow-ups with potential customers. Monitor and work to improve the conversion rate of MQLs to Sales Qualified Opportunities (SQOs). Conduct lead re-warming activities to nurture and re-engage colder leads. Perform AI human reviews of leads generated from platforms like 6sense and live chat tools. Utilize Simpro’s technology stack, including Salesforce, Groove/Hubspot, Cognism, 6sense, and LinkedIn Sales Navigator, to manage and nurture leads. Collaborate with Account Executives to ensure a seamless transition of qualified leads. Actively participate in feedback loops with marketing, product, and sales teams to enhance campaign effectiveness and messaging. What You’ll Bring Exceptional communication and interpersonal skills. Strong organizational skills and the ability to manage a high volume of leads. Proficiency with CRM software and sales technologies. A foundational understanding of market trends and customer needs in the relevant industries. Core values required of all Simpro, AroFlo, BigChange & ClockShark employees: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. So, if you'd like to join a fun and progressive organization where there are opportunities to develop your career, please apply now with your CV/resume. *Please note, no agencies will be accepted in the recruitment of this role. Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together! Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees. Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com. Simpro Group has been made aware of fraudulent recruitment activity where individuals are impersonating our company and hiring managers to deceive job applicants. These scammers are using a fraudulent website and email domain (simprogroupcareers.com) and may contact you with illegitimate job offers. Their goal is typically to steal your personal information for identity theft or to trick you into paying for fake application fees, background checks, or equipment. If you have been contacted by someone you suspect is not a legitimate Simpro Group recruiter, or if you have any doubts about a job posting, please do not respond. Do not provide any personal information or payment. We take this matter very seriously and have reported this fraudulent activity to the relevant global authorities. We are committed to ensuring a safe and transparent recruitment process for all candidates.