What are the responsibilities and job description for the Processor - TUTTI Ops position at USA Mortgage?
Description
Who We Are
At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mortgage lender enables us to provide. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage, which is why we put so much emphasis ensuring that DAS Acquisition Company, LLC. is a great place to work!
What You'll Do
In joining our collaborative, high-performing team, your expertise directly impacts client outcomes. This role offers the opportunity to work on a wide range of loan products, develop your skills in a dynamic environment, and contribute to a culture that values precision, service excellence, and teamwork.
Responsibilities
- Serve in a client-facing role, delivering an exceptional customer experience while consistently meeting critical deadlines
- Manage loan pipelines with clear, proactive communication on loan status and next steps
- Support pipeline needs across multiple regions as business demands evolve
- Accurately collect, review, and verify loan application documentation
- Ensure timely and compliant packaging, processing, and submission of loans to underwriting
- Process a variety of loan products, including Conventional, FHA, VA, and Bond programs
- Partner with a high-performing team to navigate complex loan scenarios and support diverse borrower needs
Requirements
- Solid experience working with Conventional, FHA, VA, and Bond mortgage products
- Strong understanding of automated underwriting systems (AUS) and product guidelines
- Proficiency with Encompass (or comparable systems) and Microsoft Office tools
- Ability to thrive in a fast-paced, performance-driven sales environment
- Associate’s or Bachelor’s degree preferred, or equivalent industry experience
- Detail-oriented with a positive attitude and strong work ethic
- Spanish bilingual proficiency is a plus