What are the responsibilities and job description for the Controller position at USA Cyber?
Job Title: Controller
Location: St. Louis, MO (Hybrid/On-site)
Industry: Managed Services / IT Services
Reports To: CEO / CFO
About Us
We are a growing Managed Service Provider (MSP) based in St. Louis, delivering IT infrastructure, cybersecurity, and cloud solutions to small and mid-sized businesses. As we scale, we're looking for a hands-on Controller to build and lead our accounting function, improve financial visibility, and support strategic decision-making.
Position Summary
The Controller will oversee all accounting operations, financial reporting, and internal controls. This role requires someone who can operate both strategically and tactically-owning the day-to-day accounting while helping leadership understand the financial drivers of an MSP business (recurring revenue, service margins, utilization, etc.).
Key Responsibilities
Financial Management & Reporting
- Oversee monthly, quarterly, and annual close processes
- Prepare accurate and timely financial statements (P&L, Balance Sheet, Cash Flow)
- Analyze financial performance, including MRR, gross margin by service line, and client profitability
- Develop and maintain financial dashboards and KPIs
Accounting Operations
- Manage general ledger, AP/AR, payroll, and revenue recognition
- Ensure compliance with GAAP and applicable regulations
- Maintain and improve internal controls and accounting policies
- Oversee audits, tax filings, and external accounting partners
MSP-Specific Financial Oversight
- Track and report on recurring revenue (MRR/ARR) and contract profitability
- Monitor service delivery costs, utilization rates, and project margins
- Support pricing strategies and contract structuring
- Work with PSA tools (e.g., ConnectWise, Autotask) and integrate with accounting systems
Budgeting & Forecasting
- Lead annual budgeting process and rolling forecasts
- Provide variance analysis and actionable insights to leadership
- Support strategic planning and growth initiatives
Leadership & Process Improvement
- Build and manage accounting team (if applicable)
- Identify opportunities for automation and process efficiency
- Partner with operations, sales, and service teams to align financial goals
Qualifications
Required:
- Bachelor's degree in Accounting, Finance, or related field
- 5–10 years of progressive accounting experience
- 2 years in a Controller or senior accounting leadership role
- Strong knowledge of GAAP and financial reporting
- Experience with accounting software (e.g., QuickBooks, NetSuite, Sage)
Preferred:
- Experience in an MSP, SaaS, or recurring revenue business model
- Familiarity with PSA tools (ConnectWise, Autotask, Kaseya)
- CPA or CMA certification
- Experience scaling financial processes in a growing company
Key Competencies
- Strong analytical and problem-solving skills
- Ability to translate financial data into business insights
- Detail-oriented with high level of accuracy
- Hands-on, roll-up-your-sleeves mindset
- Strong communication and cross-functional collaboration
Compensation & Benefits
- Competitive salary (commensurate with experience)
- Performance incentives
- Health, dental, vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
Why Join Us?
- High-growth MSP with strong client base
- Opportunity to build and shape the finance function
- Direct impact on company strategy and growth
- Collaborative, entrepreneurial environment