What are the responsibilities and job description for the Business Office Clerk (5:30 AM- 2:00 PM) position at USA Baldwin County ASC?
The Business Office Clerk plays a vital role in ensuring efficient administrative operations within our fast-paced Ambulatory Surgery Center. Responsibilities include patient check-in, data entry, reception management, document handling, and administrative support across various business office functions. The ideal candidate is highly organized and customer-focused with prior experience in a healthcare or business office setting.
Key Responsibilities
1. Data Entry & Records Management
Accurately enter and update patient, vendor, and employee data in electronic systems.
Review data for accuracy, ensuring HIPAA and confidentiality compliance.
Organize, scan, and maintain both physical and digital records.
Generate internal reports as needed.
2. Front Desk & Customer Service
Greet and assist patients, visitors, and vendors in a professional and courteous manner.
Answer and route calls; take and relay accurate messages.
Schedule appointments, verify insurance, and gather required documentation.
Maintain reception area appearance and manage visitor protocols.
Process mail and deliveries efficiently.
3. General Office Support
Perform administrative duties such as copying, faxing, and document preparation.
Track office supplies.
Assist with record management, and compliance documentation.
Support the facility's adherence to The Joint Commission, HIPAA, and internal policies.
Provide additional clerical support as assigned.
Qualifications
Required:
High School Diploma or equivalent.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Excellent organizational and communication skills.
Dependable with strong attention to detail.
- Ability to work (5:30 AM- 2:00 PM) shift
Preferred:
2 years' experience in a healthcare, administrative, or customer service role.
Experience with data entry and document management.
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Behaviors
Required- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Thought Provoking: Capable of making others think deeply on a subject
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.