Senior Manager, Salesforce

Employment Type Full time

Compensation $105,300.00 - $175,500.00

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Profile Summary The Salesforce Senior Manager will join a team that will be responsible for helping Sysco transform how we enable one of the largest sales organizations in North America through industry leading best practices and tools. Specifically, this role will be responsible for defining, developing, and implementing a Salesforce strategy and change management plan that maximizes adoption of the Salesforce ecosystem for 7,000 front-line sales associates across North America.

Description

Job Summary:

The Salesforce Senior Manager will join a team that will be responsible for helping Sysco transform how we enable one of the largest sales organizations in North America through industry leading best practices and tools.

Specifically, this role will be responsible for defining, developing, and implementing a Salesforce strategy and change management plan that maximizes adoption of the Salesforce ecosystem for 7,000 front line sales associates across North America.

Duties and Responsibilities:

• Leads a team to Identify and execute strategies to drive user engagement with the Salesforce platform, leveraging past experiences, network, and education resources to understand and develop best practices
• Work with senior sales leadership stakeholders and technology partners to define, prioritize, and translate new features and functionality to the Salesforce ecosystem
• Collaborate with technology partners to design changes that enhance sales user experience and plan development and release cycles
• Create a strategy for how we operationalize changes to the Salesforce ecosystem, including testing, training, deployment, and support
• Partner with enterprise analytics and business intelligence teams to develop and implement strong data quality processes and rules to enhance the use of Salesforce data for reporting and analytics
• Articulate and present strategy, progress, and results to stakeholders throughout multiple levels of the organization
• Recognize emerging capabilities available through Salesforce technology and potential use cases that deliver value to the enterprise
• Responsible for setting priorities for direct reports and holding them accountable to KPI’s

Required Minimum Education:

• Bachelor’s Degree in business or technology concentrations

Required Minimum Experience

• 5-7 years of Salesforce experience or 3 years working in a professional services organization, with demonstrated work experience implementing CRM systems
• 3 years of experience working on complex projects with a focus on end-to-end implementation and management of Salesforce solutions
• 3 years of professional experience in a sales business, operations, or technology role
• 1-2 years of experience leading a team to implement technology solutions
• Proven track record in developing high-quality user experience and implementing technology platforms
• Deep understanding of sales processes, software development processes, including agile methodologies, and data management strategy and tools
• Deep knowledge of Salesforce architecture and administrative processes
• MS Office expert

Required Certification:

• Certified Salesforce Administrator

Abilities and Skills

• Excellent listening, written, and verbal communication skills, with the ability to synthesize feedback and direction from multiple stakeholders
• Excellent presentation skills that can be tailored for audiences at multiple levels in the organization
• Excellent problem-solving skills, using an analytical and logical approach to solve complex problems
• Self-starter that can work independently, in a fast-paced environment, while delivering high-quality and service levels
• Ability to engage, align, and mobilize stakeholders to build consensus as appropriate
• Ability to facilitate cross-functional stakeholder meetings to gather and structure business requirements that inform solution specification and execution
• Strong general business acumen
• Working knowledge of change management and adoption methods
• Ability to multitask and work on multiple assignments at the same time
• Proactive desire to learn, broaden, and deepen knowledge of Salesforce technology to enable business objectives

Work Environment:

• This position will preferably be located at the headquarters facility in Houston, Texas on a hybrid basis.
• Must be able to travel to Sysco facilities or operating companies; up to 25% travel may be required in this role

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Salary : $105,300 - $175,500