QA Project Manager II- Operations

Location: Portsmouth, NH (On-site) Join our Quality Operations team and play a key role in ensuring compliance and building strong partnerships with our customers. In this role, you will manage quality-related processes, lead customer meetings, and drive continuous improvement initiatives that support life-changing therapies. What you will get: An agile career and dynamic working culture An inclusive and ethical workplace Competitive compensation programs that recognize high performance Medical, dental, and vision insurance Opportunities for professional growth and development Our full list of global benefits can be found here: https://www.lonza.com/careers/benefits What you will do: Serve as the primary QA liaison for assigned customers Manage change controls, deviations, investigations, and CAPAs Lead Joint Quality Team meetings and track action items Review and approve quality documents, including agreements and batch records Support customer audits and ensure compliance with data integrity principles Collaborate with internal teams to resolve quality issues Track and present customer metrics and KPIs What we are looking for: Bachelor’s degree in a scientific field or equivalent experience 5–10 years in GMP environments and quality assurance Strong understanding of compliance and regulatory requirements Excellent organizational and analytical skills Ability to manage multiple priorities in a dynamic environment Effective communication and relationship-building skills A proactive, detail-oriented mindset with a focus on quality About Lonza At Lonza, our people are our greatest strength. With 30 sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.