What are the responsibilities and job description for the VCS Operations Supervisor- Menlo Park CA position at US Veterans Health Administration?
Summary
Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Operations Supervisor for our Menlo Park, CA, VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.
Learn more about this agency
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Duties
Major Duties:
- Safeguards and manages cash, including petty cash and withdrawals, ensuring secure handling and accurate record-keeping.
- Monitors and verifies cash deposits and withdrawals, reviews sales records, and conducts regular account checks. Reports discrepancies, including missing cash or items, promptly and accurately.
- Maintains precise inventory records to ensure efficient operations and cost control.
- Oversee store opening and closing procedures, including signage, cash registers, and ensuring a secure and organized environment.
- Maintains a visually appealing facility by overseeing cleanliness and organization while strategically arranging merchandise displays.
- Provides comprehensive staff training, conducts performance evaluations, and assigns specific tasks to ensure efficiency.
- Performs other duties as assigned.
Requirements
Conditions of employment
As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.- Your performance and conduct
- The needs and interests of the agency
- Whether your continued employment would advance organizational goals of the agency or the Government
- Whether your continued employment would advance the efficiency of the Federal service
Additional Conditions of Employment include:
- Selective Service Registration is required for males born after 12/31/1959.
- Subject to background/security investigation.
Qualifications
Requirements for Consideration:
- A current, valid REAL ID is required to work at Veterans Canteen Service.
- ServSafe Manager certification is required or must be obtained within 90 days of hireMust have a minimum of one year of direct supervisory experience in food service or retail.
- Strong hands-on leadership skills with a focus on service and hospitality are essential.
- A minimum of 3 years of customer service experience is required.
- Proficiency in Microsoft applications (Word, Excel) and experience with Point-of-Sale systems are required.
- Candidates must also possess exceptional verbal and written communication skills.
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE:A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
NOTE:A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Required Documents
To apply for this position, you must provide a complete application package that includes:
- Resume
- Most recent SF-50
- Performance Appraisal
- Separation Notice (RIF)
Veterans' Preference: Since the Veterans Canteen Service falls under 38 U.S.C. 7802, traditional Veterans' Preference rules do not apply. Qualified Veterans will, however, be given full consideration for this position.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/12/2026 to receive consideration.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
Agency contact information
Undra Stewart
Phone
3148451471
Email
Undra.Stewart@va.gov
Address
VCS Central Office
1 Jefferson Barracks Drive Bldg. 25
St. Louis, MO 63125
US
1 Jefferson Barracks Drive Bldg. 25
St. Louis, MO 63125
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Overview
Accepting applications
Location
1 vacancy in the following location:
Menlo Park, CA
No matching locations found.
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$23.82 - $23.82 per hour
Pay scale & grade
VC 5
Promotion potential
None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
- 0303 Miscellaneous Clerk And Assistant
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBAD-13061975-26-US
Control number
884379600
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement PlanSalary : $24