Major duties and responsibilities will include:

• Operates gasoline, diesel, and electric motor vehicles, including sedans, vans, minibuses, ambulances, shuttle buses, light and heavy trucks, and motor coaches to transport patients, visitors, employees, supplies, and equipment which typically have an approximate gross vehicle weight of up to 38,000 pounds.
• Operates vehicles on public roads and highways in rural and urban areas while complying with traffic laws, safety regulations, and organizational policies.
• Transports psychiatric, geriatric, and long-term care patients, as well as visitors and employees, to and from VA facilities, medical appointments, transportation terminals, and other assigned destinations.
• Handles patient/passenger, and cargo loading and unloading from vehicle
• Secures cargo to prevent damage to contents during transport and ensures that the vehicle is not loaded beyond the maximum capacity
• Uses safe driving practices while maneuvering vehicles in congested traffic, loading docks, parking garages, ambulance bays, narrow spaces, and difficult backing situations.
• Loads and unloads by hand but may use a handcart to transport items.
• Protects materials, supplies and equipment from the elements.
• Performs routine safety and maintenance checks on the vehicle to include, but not limited to, the addition of fuels or lubricants and the checking of tire pressure.
• Maintains cleanliness and professional appearance of both the in and outside of the vehicle.
• Completes all maintenance service records to document activities.
• Provides courtesy rides to staff, Veterans, and visitors as needed to and from parking lots or garages and/or to and from buildings on the facility campus.
• Utilizes maps, GPS systems, schedules, and route information to determine efficient travel routes, maintain scheduled stops, and minimize delays caused by traffic or road hazards.
• Performs grounds maintenance including seasonal maintenance such as snow removal
• Follows verbal and written instructions from dispatchers, supervisors, trip tickets, and transportation schedules regarding vehicle assignments, destinations, and transportation requirements.
• Maintains transportation records, delivery documentation, related logs, and reports accidents, delays, vehicle malfunctions, or safety concerns to supervisors in a timely manner.
• Performs other related duties as assigned.

Work Schedule: Monday - Friday; Full - Time, various schedules: 5:00am- 1:30pm, 6:00am-2:30pm, 7:30am-4:00pm, 11:30am-8:00pm
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved

DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Pre-employment physical required
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To apply for this position, you must have the following qualifications:

SELECTIVE PLACEMENT FACTOR (SCREEN-OUT) - A Selective Placement Factor (SPF) has been identified for this position. Selective Placement Factors (SPF) are a prerequisite to appointment and represent minimum requirements for the position. Applicants who do not meet the SPF are ineligible for further consideration.

The SPF for this position is: DRIVER'S LICENSE REQUIREMENT: Requires a current, valid state-issued Commercial Driver's License (CDL)- Class A with Passenger Endorsement AND Air Brake Endorsement is required for this position. (Note: We may not accept pictures. Please Do Not submit a copy of your license. This requirement will be verified if interviewed.)

~AND~

SCREEN-OUT: Ability to do the work of a Motor Vehicle Operator without more than normal supervision. To qualify for this position, experience must include: Transporting passengers or patients using assigned motor vehicles, operating buses, vans, trucks, or patient transport vehicles, utilizing lift systems when loading/unloading patients/passengers; reading and understanding road maps to determine the most efficient and safest route to take; performing daily pre-trip vehicle inspections, maintaining vehicle cleanliness, utilizing work-issued communication devices (i.e., cell phone; two-way radio) to sufficiently communicate with dispatch; following instructions or scheduled routes, recording trip, passenger, or attendance information, reporting mechanical or safety issues to a supervisor, following traffic laws and safety procedures. (Resume must clearly detail the above experience to receive credit.)


PHYSICAL REQUIREMENTS: The incumbent exerts Moderate physical effort is used in reaching, bending, turning, or moving hands, arms, feet and legs to simultaneously operate hand and foot controls, and in normal driving because of the vehicle or equipment involved. Physical effort is required in the frequent handling of patients including those in wheelchairs or on stretchers. May occasionally handle objects weighing up to 75 pounds. Physical effort may be required to change tires and make limited emergency repairs while on assigned trips.

WORKING CONDITIONS: At this level the incumbent works mostly outside and operates vehicles in all kinds of weather (sunshine, rain, sleet, snow, etc.) in a controlled traffic environment throughout a government installation or establishment and on public roadways. Incumbent may be exposed to congested traffic conditions, unsafe roads conditions due to ice, snow and rain, fumes and dust. Also, may be in contact with diseases from patients. Incumbents will operate vehicles in all types of traffic and weather on public roads and is exposed to the danger of serious accidents. Incumbent will drive in heavy rain and at highway speeds over complicated road and interchange systems.


Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

• Drive Safely
• Interpret Instructions, Specifications (mobile equipment operations)
• Motor Vehicles
• Operate Safely (Non-Motor Vehicle)
• Reliability And Dependability
• Without more than normal supervision
• Work Practices

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

• Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
• Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
• Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

IMPORTANT: Please ensure your resume include up-to-date contact information (phone number(s), email address(s), etc.)

To apply for this position, you must provide a complete Application Package which includes:

• Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• Other (1)
• Other (2)
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation, i.e., Letter of Intent, related to your active-duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must refer to the SF-15 "Application for 10 Point Veteran Preference" and submit required documents as applicable and stated on the form. Documentation is mandatory to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

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