Branch Manager

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support infrastructure projects, and keep communities moving safely.

About US Traffic Control

US Traffic Control is a proud member of the Helix Traffic Solutions network, serving New York State with professional traffic control solutions and high-quality, compliant equipment designed to support safer, more organized roadways.

Committed to reliability, compliance, and responsive service, US Traffic Control supports projects of all sizes with dependable products and expert guidance—helping keep work zones secure, efficient, and on schedule.

Our services and capabilities include:

• Sales and rental of US DOT MUTCD-compliant traffic control equipment
• Temporary work zone signage, traffic cones, drums, and related devices
• Equipment solutions for short-term projects and long-term needs
• 24-hour emergency service—the only safety provider in Western New York offering round-the-clock support
• On-site consultations to assess and tailor traffic control solutions
• Development of traffic control plans for DOT permit submissions and approvals

With deep regional experience and a strong focus on service, US Traffic Control simplifies traffic management and helps ensure projects run smoothly, safely, and in full compliance.

Why Work with Helix & US Traffic Control?

We’re a people-first organization with a mission centered on public safety and service. When you join US Traffic Control, you become part of a responsive local team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:

• A strong culture of safety, quality, and accountability
• Hands-on work supporting compliant, well-organized work zones
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong regional focus

What to Expect

Our work is fast-paced, detail-driven, and essential. Every role at US Traffic Control plays a vital part in keeping New York roadways safe and traffic flowing efficiently—especially when rapid response matters most. If you’re dependable, safety-focused, and looking for a career with purpose, we’d be proud to have you on our team.

About the Role

We are seeking an experienced and highly driven Traffic Control Branch Manager to lead the operations of our Albany, NY location. In this role, you will oversee all aspects of traffic control services—including planning, coordination, compliance, staffing, and client satisfaction. You’ll manage a dedicated team of technicians and flaggers while ensuring safe, efficient, and high‑quality delivery of every project.

This leadership position is ideal for someone who thrives in a fast‑paced environment, excels at operational management, and is passionate about safety and service excellence.

Key Responsibilities

• Lead daily branch operations to ensure timely and efficient service delivery.
• Develop, review, and execute detailed traffic control plans, including lane closures, detours, and deployment of traffic devices.
• Ensure all operations strictly follow local, state, and federal safety regulations.
• Manage hiring, staffing, scheduling, training, and certification requirements for all branch personnel.
• Provide ongoing safety training, coaching, and performance management for team members.
• Track project progress, proactively resolving operational and safety issues.
• Maintain and oversee inventory of equipment, tools, and traffic control devices, ensuring availability and proper function.
• Collaborate closely with contractors, project managers, and engineers to align traffic control plans with project timelines.
• Conduct regular field inspections to ensure compliance and adjust plans as needed.
• Develop strong relationships with clients, municipalities, and other key stakeholders.
• Monitor and manage project budgets while ensuring cost‑effective, high‑quality performance.
• Prepare and deliver reports on safety, performance, financials, and operational metrics.
• Drive improvements in branch efficiency, safety, team performance, and customer satisfaction.
• Investigate incidents or accidents and implement corrective actions as needed.

Qualifications

• 3–5 years of experience in traffic control management, construction, or a related operational field.
• Comprehensive knowledge of traffic control standards, equipment, and safety regulations.
• Strong leadership and team‑management capabilities.
• Exceptional communication and relationship‑building skills.
• Ability to work in all weather conditions and during non‑standard hours when required.
• Strong decision‑making and real‑time problem‑solving abilities.
• Experience with project scheduling, budgeting, and resource management.
• Traffic control certifications (e.g., ATSSA) strongly preferred.
• Valid driver’s license and ability to travel as needed.
• Ability to manage deadlines while maintaining accuracy and attention to detail.

Benefits

• 401(k) employer match
• Health, dental, and vision insurance
• Paid time off
• Life insurance
• Supportive, safety‑driven team culture