What are the responsibilities and job description for the Operations Coordinator – Utilities & Construction position at US Tech Solutions?
Duration: 08 Months
Required Skills from the candidate:
- Experience in coordination, operations, or administrative roles (utility/construction preferred)
- Familiarity with work orders, scheduling, or reporting
- Basic knowledge of invoicing or vendor coordination
- Comfortable working with Excel and internal systems (Maximo/SAP is a plus)
Job Description:
- This position reports to the Vegetation Management Director and supports the VM Program by the successful execution of the following:
- Creates and sends reports to VM and Supplier leadership on defined cadences
- 10-day goal, after hour call out, Fastrack scores and verbatims, customer tickets and Ops request, circuit maintenance audit, reactive QA, customer resolution tool, customer experience performance metrics, and customer work orders exceeding 10 business days
- Weekly crew tracking for VM and DCC
- 2nd approver on VM Supplier invoices, max amount at the discretion of the director, additional invoice assistance as needed
- Monitors work plan to ensure timely work order completion
- Updates ARCOS call out as needed
- Creates & schedules VM Planned outages
- Monitors and tracks customer complaints
- Hazard Tree refusal letter facilitation and storage
- Tracks computer-based training compliance
- Assists with on/off boarding of suppliers as needed
- Order supplies and develop job aids as needed
- May also include additional jurisdictional responsibilities such as sending request for public notices, acquiring DOT permits, monitoring customer phone line and taking follow-up actions to ensure resolution, creating PDF maps, etc.
- This position is responsible for developing and implementing the necessary infrastructure to efficiently process and secure project related documentation (i.e. vendor documents, construction documents, quality records and vital business records) and in developing and implementing cost-effective solutions for project information management.
- This person is also responsible to coordinate and oversee the assembly, reproduction, revision control and submission for archival of construction work packages. These packages are inclusive of the work orders, drawings and procedures applicable to the construction work tasks.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Butta Chiranjeevi
Email: chiranjeevi@ustechsolutionsinc.com
Internal Job ID: 26-09082
Salary : $20 - $24