What are the responsibilities and job description for the IT Infrastructure and Operations Manager # 26-26412 position at US Tech Solutions?
Duration: 12 month
Candidate Location: Locals to SC preferred.
Daily Duties / Responsibilities:
- Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, holding vendors to performance and accountability standards.
- Serve as primary operations liaison to department wide shared-services providers.
- Participate in the agency’s Information Security Team, including incident response, vulnerability management, risk assessments, and remediation.
- Support access control reviews, audits, and policy compliance.
- Oversee enterprise system integrations with the Department’s SAP environment, financial institutions, and third-party systems.
- Track contract renewals, assist with procurement and budget monitoring, annual audit and reporting, and contribute to long-range technology planning.
- Supervise, develop, and direct IT staff as a member of the IT Division leadership team.
- Monitor and perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.
- 6 years of progressive IT experience managing complex information technology functions
- 3 years of full-time supervisory experience in an IT environment
- Experience managing IT services delivered through managed service providers or outsourced vendors, including SLA and performance management
- Leadership experience in cybersecurity operations: incident response, vulnerability management, and risk assessment
- Working knowledge of Active Directory, Microsoft Entra ID, and Intune
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- IT experience in department government, financial services, or other regulated environments, including audit, compliance, and risk management
- Experience working within shared-services models in department
- Project management experience
- Enterprise system and integration experience (SAP, financial institution interfaces, secure file transfer)
- IT procurement, contract management, and budget experience
- CISSP
- CISM
- CompTIA Security
- ITIL
- PMP
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
IND01
Salary : $67 - $69