What are the responsibilities and job description for the Customer Service Representative position at US Tech Solutions?
Duration: 06 Months Contract
Job Description:
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.
Responsibilities:
Verifies insurance coverage or determines patient self-pay responsibility and provides cost information.
Experience:
Schedules an appointment for the patient or family member with a financial counselor if appropriate.
Skills:
Customer service, call center, customer care
Education:
High school
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Neelam Vishal
Email: neelam.v@ustechsolutionsinc.com
Internal Id: #: 25-53405
Salary : $16 - $18