What are the responsibilities and job description for the SEASONAL CAMP SUPERVISOR position at US Space & Rocket Center Education FDN?
RESPONSIBILITIES
Essential Functions
- Run day-to-day operations of all camp programs.
- Dispatch staff accordingly throughout the campus to cover all needs of the camps and troubleshoot any issues that might arise.
- Assignment of duties on the weekly staff support schedule.
- Execution of any emergency action plans.
- Verify and execute the wake-up and lights-out plan.
- Compiling and entering all shift notes to ensure proper communication between shifts.
- Selection of weekly camper and staff awards.
- Trainee Discipline up to the point of parent phone calls.
- Staff Counseling and behavior up to the point of verbal write-ups.
- Investigation and documentation of camper issues to include incident reports and decampment justification.
- Fulfill any roles as assigned based on Space Camp needs.
- Other duties as assigned.
General Requirements
- Have sufficient interpersonal skills to work as an integral part of a team.
- Must possess a valid driver’s license.
- Must maintain appropriate interpersonal/personal boundaries.
- Must exhibit maturity of judgment and behavior.
- Accepts full responsibility for their actions and how these may affect others.
- Be comfortable working in outdoor and high environments.
- Must adhere to and participate in the Center’s safety program.
Professional Standards
- Understands and follows all policies & procedures.
- Maintains high standards for work areas and appearance, presents self in a highly professional manner to others, and understands that honesty & ethics are essential.
- Ensures that excellent customer service is maintained with each customer.
- Maintains a positive attitude toward the position & the company and appreciates that promptness and attendance at work is a part of sustaining a professional relationship.
Teamwork Standards
- Takes an interest and initiative in the development of the Department’s team.
- Maintains a pleasant and professional relationship with co-workers & assists as needed.
- Remains positive about the team and facilitates an optimistic approach to the resolution of issues.
- Maintains productive, effective, and professional relationships with all departments.
Supervisory Standards
- Adheres to organizational policies and applicable laws.
- Instructs, coaches, and encourages staff to support by action and example the mission and vision of the Center.
- Demonstrates good judgment within the supervision of staff.
- Effectively monitors staff performance and offers appropriate coaching, counseling, or supervision as required.
- Completes staff evaluations, documentation, etc., on time and effectively.
- Serves as an effective role model to staff by demonstrating exemplary work ethic.
Supervisory Responsibilities:
Level of Supervision: Yes
Travel Required: No
QUALIFICATIONS
Required Education
- Minimum of 2 years of college or an associate degree.
Required Experience
- OTHER REQUIREMENTS
- Minimum of 2 years working in a children’s or educational camp environment.
- Previous managerial experience.
Physical Requirements
This position has the following special requirements:
- Walking, climbing (stairs) to access other departments and buildings, and to experience all areas of the training center floor and museum.
- Swimming to engage in the activities portion of camp programs.
- Standing for long periods (4-6 hours) directing counselors and trainees, conducting lectures, and operating simulators.
- Pushing, carrying, lifting boxes, supplies, and equipment weighing up to 50 pounds to waist height.
- Bending, kneeling, reaching to store/retrieve supplies.
- Sight, reading, wrist movements, feeling to operate simulators, review schedules, and write reports.
- Talking, hearing to instruct counselors, and trainees, and assisting guests in person and over the telephone.
- This position will involve walking to/from buildings in various weather conditions.
- This position deals extensively with employees and guests who interact with assigned areas of responsibility.
- This position interacts extensively with small children and adults. This position will require the knowledge to effectively and efficiently operate all simulators designated by management.
Eligibility Qualifications
- Must be authorized to work in the United States.
WORK ENVIRONMENT
Environmental Factors
- This position involves working both in climate-controlled office environment and outdoors.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
