IT Business Relationship Manager

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire an IT Business Relationship Manager. Reporting to the Manager of IT Business Relationship Management, will develop and maintain strong firm relationships and serve as the client interface to formulate business needs and translate them to justified concept projects as well as develop Microsoft 365 solutions such as Microsoft SharePoint, Power Automate, Power App, Power Platform. This position will reside in our Philadelphia office with a hybrid in-office/remote working schedule. Responsibilities include: Act as the primary point of contact and trusted advisor representing IT with the business. Offer input and business perspective into IT strategy and architecture development process. Work in a global matrixed organization to establish business and IT strategy roadmaps. Lead projects and IT roadmaps for assigned domain (e.g., legal practice or department) and guide business partners in the analysis, selection and implementation of technology services. Collaborate with stakeholder business planning and strategy meetings to gather requirements and report on progress. Align project and processes with the organization’s strategies and goals. Act as point of escalation to identify bottlenecks and issue resolution, ensuring transparency of new or changing requirements and impact on IT. Design and implement automation solutions using appropriate platforms and technologies. Monitor, maintain, and optimize automated workflows for reliability and scalability. Document processes and provide training to end-users on new solutions. Directly or indirectly supervise non-supervisory employees as requested by the Manager of Program Management. Experience and qualifications: Education equivalent to BA, BS Degree or the equivalent in related work experience (Project Management, Business Analysis, Business Process Management etc.). 5 or more years of IT related experience, including at least 2 years of project management experience. Demonstrate extensive knowledge of effective project management and product/service delivery. Background in software development and/or product management including such as coding, quality assurance, business requirements analysis and technical design. Experience in process analysis, workflow design, and automation implementation. Familiarity with automation platforms (e.g., low-code/no-code tools, RPA solutions). Strong critical thinking skills and the ability to manage multiple projects simultaneously. Excellent communication skills for working with technical and non-technical stakeholders including C-Level communications. Vendor Relationship Management skills Technology strategy planning skills and experience People skills in a collaborative and client centric environment Supervisory skills Strategic project management and people management skills Initiative-taking with planning/organizational skills Technical skills including Microsoft Office suites including Microsoft Project and SharePoint; Jira and Confluence; Net and SQL; Agile methods (Scrum, SAFe, Kanban). ITIL, PMP, CSM and Agile-related certifications are preferred. #LI-Hybrid #LI-TS1 Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or talent.acquisition@morganlewis.com If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected. At Morgan Lewis, we work in collaboration around the world—always ready to respond to the needs of our clients and craft powerful solutions for them. From our offices in strategic hubs of commerce, law, and government in North America, Asia, Europe, and the Middle East, we work with clients ranging from established, global Fortune 100 companies to enterprising startups. We provide comprehensive litigation, corporate, finance, restructuring, employment and benefits, and intellectual property services in all major industries, helping clients address and anticipate challenges across vast and rapidly changing landscapes. And we approach every representation with an equal commitment to first understanding, and then efficiently and effectively advancing, the interests of our clients and arriving at the best results. SEARCH FIRMS: Morgan Lewis does not accept resumes or referrals from search firms for most staff positions. If you are a search firm, employment agency, or representative of either, you will not be compensated in any way for your referral of a candidate to a position not approved for agency recruiters and/or for an inquiry submitted to anyone other than the recruiting contacts as listed on our main website.