What are the responsibilities and job description for the Asset Management Service Representative I position at US Med-Equip?
Asset Management Service Representative I at “Top
Workplace”
Are you interested in helping healthcare heroes save lives? Join USME’s Asset Management team and
support nurses and other clinicians behind the scenes! You’ll help manage and maintain medical
equipment used to help care for hospital patients. If you are a customer service pro looking to grow in
a rewarding career, come make a real impact in patient care!
A Day in the Life
Education/Experience
Workplace”
Are you interested in helping healthcare heroes save lives? Join USME’s Asset Management team and
support nurses and other clinicians behind the scenes! You’ll help manage and maintain medical
equipment used to help care for hospital patients. If you are a customer service pro looking to grow in
a rewarding career, come make a real impact in patient care!
A Day in the Life
- Help deliver, pick up, thoroughly clean and perform basic functionality tests on medical
- Perform routine hospital rounds to check on medical equipment needs and help ensure
- Provide professional customer service to hospital clinicians, listening to their patient and
- Establish and maintain a rapport with hospital staff by working to anticipate their needs and
- Help manage inventory of medical equipment using technology tracking system.
- Follow all safety rules, report any accidents promptly and identify and correct any safety
- Document all equipment incidents in compliance with USME and hospital policies.
- Participate in regular professional development trainings and maintain updated knowledge of
- Perform other duties as assigned.
Education/Experience
- High school graduate or equivalent
- Valid driver’s license and safe driving record
- Outstanding listening, communication, collaboration and problem-solving skills
- Highest integrity and relentless commitment to delivering value to customers and co-workers
- Self-driven with ability to work independently
- Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
- Able to complete USME billing processes unassisted each month as needed
- Completion of USME training program