What are the responsibilities and job description for the Logistics Coordinator position at US LBM?
Ridout Lumber and Meek’s combine over 150 years of trusted service and deep local relationships across Arkansas and Missouri to deliver top-tier building materials and customer-first solutions as part of the US LBM family. Build your future with us—where career advancement is supported through leadership development, cross-market opportunities, and a strong culture of growth.
A Brief Overview
As a logistic coordinator, customer satisfaction is a priority as it is critical to the success of the business. This position is responsible for overseeing and coordinating freight and supply logistics, shipping routes, and delivery to maximize efficiency and ensure customer satisfaction. Additionally, responding immediately to customer questions and complaints, and notifying them of any delays in the delivery schedule is essential to this position.
What You Will Do
Ridout Lumber and Meek’s, Divisions of US LBM Holdings, LLC are equal opportunity employers. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
A Brief Overview
As a logistic coordinator, customer satisfaction is a priority as it is critical to the success of the business. This position is responsible for overseeing and coordinating freight and supply logistics, shipping routes, and delivery to maximize efficiency and ensure customer satisfaction. Additionally, responding immediately to customer questions and complaints, and notifying them of any delays in the delivery schedule is essential to this position.
What You Will Do
- Operate safely.
- Dispatch.
- Print manifests.
- Pre-call customers.
- Load assignments for drivers and delivery helpers
- Schedule transfers.
- Communicate with sales team, drivers and customers regarding delivery functions or issues.
- Monitor metrics and error tracking.
- Provide excellent customer service.
- Fleet management.
- Driver file monitoring.
- Document scanning.
- Assist with checking out drivers, scheduling delivery changes, and DOT administrative tasks.
- Evaluate and identify methods and procedures to optimize and streamline production processes.
- Print and distribute work picks and consolidated work picks.
- Coordinate the use of outside trucks, trailers and transportation services, as needed.
- Administer all phases of time clock management.
- Maintain invoice records, post corrections, maintain filing system.
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adhere to Company’s commitment to workplace safety.
- Participate in and complete assigned trainings.
- High School Diploma or equivalent work experience required.
- Strong administrative skills.
- Ability to effectively and professionally communicate with customers, other employees and supervisors using verbal and written skills.
- Ability to deal constructively with conflict and recognize potential problems.
- Good organizational skills and attention to detail.
- Strong Microsoft Excel, Word, and Outlook skills.
- Knowledge of supply management principles and practices.
- Knowledge of construction or building industry preferred.
- Proficiency with or ability to learn current technologies (e.g. Smartphone, GPS and other necessary business applications.)
Ridout Lumber and Meek’s, Divisions of US LBM Holdings, LLC are equal opportunity employers. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.