What are the responsibilities and job description for the Cashier position at US LBM?
US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.
A Brief Overview
The Cashier will process sales and cash register operations quickly, accurately and efficiently. Responsible for providing outstanding customer service. Maintain store and work environment in a clean, organized, and safe manner.
What You Will Do
A Brief Overview
The Cashier will process sales and cash register operations quickly, accurately and efficiently. Responsible for providing outstanding customer service. Maintain store and work environment in a clean, organized, and safe manner.
What You Will Do
- Greet and interact in a positive manner with customers. Assist with questions regarding merchandise, location of merchandise in store, pricing, and promotions.
- Process customer sales through use of cash register. Receive payment by cash, check, credit cards, vouchers, or automatic debits and processes according to company standard procedures.
- Issue refunds or credits to customers with manager approval when necessary.
- Bag, box, or wrap merchandise; prepare packages as necessary.
- Maintain an awareness of all promotions and advertisements.
- Count money in cash drawers at the beginning and end of shift to ensure correct amounts and adequate change levels.
- Correctly maintain all cash levels at the registers; compute and record totals of transactions.
- Answer and resolve routine customer questions; communicate requests or complaints to management.
- Maintain store environment including doors, floors, windows, ceilings, restrooms and workstations. Clean and dust products, displays and face of the products.
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adhere to Company’s commitment to workplace safety.
- Participate in and complete assigned trainings.
- High School Diploma or GED required.
- 1-3 years of prior customer service and cash handling experience required.
- Commitment to providing excellent customer service, strong oral and written communication skills.
- Maintenance of professional demeanor.
- Must be detail oriented and highly observant.
- Must be able to multi-task.
- Must possess good mathematic skills.
- Able to use a calculator and computers.
- Previous building product and/or hardware product knowledge preferred.
- Computer literacy.