What are the responsibilities and job description for the Account Coordinator position at US LBM?
Texas Building Supply, a division of USLBM, serving the major markets in Texas with five building material yards and one window distribution facility across Austin, Houston, Dallas-Ft. Worth and San Antonio.
A Brief Overview
The Account Coordinator assists with customer sales and provides product support to Account Managers. This position provides sales support with a strategic focus on key customer accounts and typically works in an office environment. The Account Coordinator processes accounts payable and receivable and maintains associated records.
What You Will Do
A Brief Overview
The Account Coordinator assists with customer sales and provides product support to Account Managers. This position provides sales support with a strategic focus on key customer accounts and typically works in an office environment. The Account Coordinator processes accounts payable and receivable and maintains associated records.
What You Will Do
- Provide support to Account Managers. Assist with sales presentations and make joint sales calls with sales representatives.
- Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
- Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
- Prepare estimates; price material for quotes and orders; write order tickets.
- Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
- Communicate customer needs to scheduler and identify rush orders for expediting; communicate delivery dates to customer and logistics team.
- Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
- Maintain stock levels on the sales floor and in the stockroom.
- Records and invoices credit and cash received and prepares bank deposit.
- Assists sales personnel with quotes, order entry and inter-store transfers.
- Provides clerical support by filing, sorting and opening mail.
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adheres to Company’s commitment to workplace safety.
- High School Diploma or GED required.
- 2 years accounts receivable experience required.
- Must be proficient using calculator, CRT, cash register, and experience using computerized accounts receivable system
- Knowledge of building supplies, applications, related equipment, and/or construction industry.
- Good interpersonal and customer relations skills and excellent oral and written communication skills.
- Should be familiar with inventory and inventory control.
- Strategic Mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies.
- Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
- Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.
- Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.