What are the responsibilities and job description for the Warehouse Associate position at US Installation Group?
Warehouse Associate / Office Support
USIG is a national flooring installation company seeking a motivated Warehouse Associate to join our team. This position combines warehouse operations with customer service and office support responsibilities.
Compensation
$18.00 per hour
Schedule
- Full-time
- Monday through Friday
- 7:00 AM to 4:00 PM
Job DescriptionWarehouse Responsibilities
- Operate a forklift to unload and load trucks and safely stack inventory.
- Assist installers with loading materials for installations.
- Perform daily forklift inspections and report potential hazards or concerns.
- Bale carpet padding.
- Conduct inventory counts.
- Receive, inspect, and tag carpet materials.
- Process returned items.
- Perform indoor and outdoor warehouse maintenance as needed.
- Lift and move products weighing up to 50 lbs. on a regular basis.
Office & Customer Service Responsibilities
- Support the General Manager with administrative and operational tasks.
- Contact customers regarding installer ETAs, schedule changes, and appointment updates.
- Conduct post-installation customer satisfaction surveys.
- Answer customer questions and help resolve issues professionally.
- Communicate with installation technicians in the field.
- Enter job summaries, purchase order information, and track delayed purchase orders.
- Provide general office support as needed.
Job Requirements
- Minimum 2 years of warehouse experience required.
- 1 years of inventory experience strongly preferred.
- Strong phone and communication skills required.
- Previous customer service experience strongly preferred.
- Previous forklift experience required; forklift certification is a plus.
- Strong computer skills required.
- Previous flooring industry experience is a plus.
- Ability to repeatedly lift and move products weighing up to 50 lbs.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
Work Setting
- In-person
- Warehouse and office environment
Work Location: In Person
Job Type: Full-time
This is an excellent opportunity to join a growing national flooring company and contribute to both warehouse operations and customer service excellence.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- Drivers license (Required)
Work Location: In person
Salary : $18