What are the responsibilities and job description for the Emergency Medical Response Education Program Specialist (O-5 Billet) Non-Supervisory position at US Immigration and Customs Enforcement?
Summary
The Emergency Medical Response Education Program Specialist develops and implements emergency medical education programs for ICE Health Service Corps (IHSC). Responsibilities include curriculum design, training delivery, program evaluation, compliance, and stakeholder coordination. Requires 5 years of experience and travel for program support.
This position is only open to USPHS officers and Call to Active Duty (CAD) candidates
This job is open to
The public
Clarification from the agency
Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position.
Duties
DUTIES AND RESPONSIBILITIES:
Emergency Medical Response Education Specialist- Develop and implement medical response education programs relevant to improving detainee healthcare
- Provide subject matter leadership and expertise analyzing, evaluating, coordinating healthcare education
- Conduct needs assessment for multiple clinical disciplines and prioritize training needs
- Develop appropriate level of complexity for a focused emergency response training curriculum
- Administer post training drills and assessments to assess competencies
- Provide feedback to improve performance and readiness
- Provide direct instruction on emergency care techniques, to include but not limited to CPR, first aid, and trauma response
- Engage, motivate, train, and work effectively with people of differing clinical disciplines, backgrounds and behavioral patterns
- Perform travel related to successful program evaluation, implementation and effectiveness
- Develop lesson plans, instructional materials, and hands-on training exercises
- Ensure training aligns with national and local EMS guidelines
- Evaluate and update educational programs based on new medical standards and best practices
- Ensure compliance with certification and accreditation requirements
- Coordinate with regulatory bodies, IHSC units, and professional organizations to maintain program integrity
- Oversee inventory and ordering necessary supplies for educational programs
- Act as a resource for IHSC field staff to improve skills and knowledge
- Coordinate training delivery (equipment, supplies, technology, instructors)
- Identify training resources
- Plan, implement, evaluate program effectiveness
- Develop training manuals, tools and resources
- Incorporate quality improvement activities and track impact of training
- Align education goals with national policies and standards
Requirements
Conditions of employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
- Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
- ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
- Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position.
- PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.
Qualifications
COMPETENCIES:
- Superior oral/written communication skills sufficient to contribute to program and policy design, to develop and deliver agency-wide education.
- Analytical skills and ability to synthesis and track data points.
- Strong interpersonal and active listening skills.
- Proficient in Microsoft Office applications.
- Demonstrates strong organizational and time management skills.
- Demonstrates strong problem solving, judgment and decision-making skills.
- Demonstrates ability to work with different organizational units.
PHYSICAL DEMANDS:
- Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
- Required to jog/fast walk up to ¼ mile.
- Required to perform CPR/emergency care standing or kneeling.
- Must have the ability to assist sick, injured or aging detainees or staff exiting the building (may require lifting, dragging, wheeling or carrying someone who weighs significantly more than oneself).
- Must be able to see, hear and smell with aids if necessary.
- Must easily alternate between kneeling and standing.
- Must be able to lift, push, or carry 30 pounds.
- Must perform the duties in a stressful and often austere environment without physical limitations.
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- United States Public Health Service Officers must comply with and obey all federal rules, regulations, policies, guidance and established procedures that includes professional competence, readiness and suitability.
- As applicable, incumbents must satisfy continuing education requirements needed for licensing and board certification maintenance.
- Maintains current CPR/Basic Life Support Certification.
- Minimum of 5 years of experience.
- Correctional/detention health care experience preferred.
- Flexibility and ability to adapt to sudden changes in schedules and work requirements.
- Highly effective interpersonal and organizational skills; strong writing skills to include document formulation, editing, and review.
- Interact effectively and collaboratively with interdisciplinary teams to ensure the provision of medical care of detainees and development of program initiatives.
- Perform other duties and responsibilities as assigned.
- Travel is required to support evaluation and education duties.
- This position requires a combination of medical knowledge, instructional skills, and administrative abilities.
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director (DAD) of Clinical Services. Supervisory Senior Health & Safety Officer. This is a non-supervisory position.
IHSC has a multi-sector, multidisciplinary workforce of more than 1400 employees, includingU.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 19 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 45,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground, and at sea.
As the Emergency Medical Response Education Program Specialist, the incumbent has an unparalleled opportunity and responsibility to ensure IHSC clinicians' emergency medical response preparation is at the forefront of advancing health care delivery. In support of that, Emergency Medical Response Education Program Specialist is also responsible for continuous quality improvement, internal and external stakeholder engagement and monitoring of the regulatory environment.
DHS SUPERVISORY CONTROLS:
- DHS
- ICE
- ERO
- DHHS
- USPHS CC
The Emergency Medical Response Education Program Specialist will report directly to the Senior Safety and Health Official for the Public Health, Safety, and Preparedness Unit (PHSP). Recurring assignments are not accompanied by instructions; however, objectives, priorities and deadlines are provided on new assignments. The incumbent selects his/her own methods and solves most normal problems arising during the course of work. Completed work is usually evaluated for technical soundness, appropriateness and conformity to professional standards and PHS requirements.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.
Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes:
U. S. Public Health Service Officers
- Cover Letter/Letter of Interest.
- Degrees. (Place under "Diploma/GED")
- Professional license. (If applicable)
- Additional professional certificates. (If applicable)
- Three professional references. (i.e., name, title and contact information)
- Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
- You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
- A copy of your Certificate of Investigation (located in your eOPF).
- Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
- For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.
- Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
- Cover letter/Letter of Interest. Please include location preference here.
- Degrees. (Place under "Diploma/GED")
- Professional license. (If applicable)
- Additional professional certificates. (If applicable)
- Three professional references (i.e., name, title, and contact information)
- CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
- U.S. Public Health Service - Appointment Board Decision Letter/Email or a screenshot of AES dashboard to the United States Public Health Service
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2026.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Agency contact information
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Overview
Please note that the salary is dependent on the officer's rank, years in service, and location of duty station.
- 0340 Program Management
- Credentialing
- Suitability/Fitness
Salary : $150,000