What are the responsibilities and job description for the Refunds Representative (3278) position at US Heart & Vascular?
US Heart and Vascular is needing a Remote Refunds Representative to join our team.
Responsibilities & Duties
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Reviews overpayment worklist and credit balances.
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Identifies valid insurance refunds through accurate research of claims, payment posting, adjustment posting and all other transactions associated to account.
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Completes the refund request process to submit to Finance.
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Adapts to changing priorities, processes, and business needs.
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Performs other duties as assigned.
Knowledge, Skills and Abilities Required
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Knowledge of federal, state, and local laws, statutes, regulations, codes, and standards related to the area of responsibility.
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Knowledge of explanation of benefits (EOBs) from carriers.
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Knowledge of data processing policies, procedures, and concepts.
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Knowledge of ICD and CPT codes.
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Knowledge of computerized medical office billing systems.
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Working knowledge of EMR systems.
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Skill in maintaining a high degree of accuracy when posting information to the Practice Management System.
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Skill in customer service, including interacting professionally with patients and healthcare staff.
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Working knowledge of Office 365 programs such as Excel, Outlook, Word, PowerPoint, etc.
Minimum Qualifications
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High School Diploma or GED from accredited institution.
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One (1) year of medical office billing, payment posting and collections experience or equivalent.
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If the individual in the role will drive for work purposes, a current valid state driver’s license and required minimum auto insurance coverage.
Why Choose Us?
- Comprehensive benefits package
- Monday-Friday schedule
- CME allowance